About The Position

The Key Account Manager is responsible for accelerating sales growth through strategic partnerships with healthcare practitioners (HCPs). The role combines relationship-building with revenue generation, digital enablement, and product-category expansion. The Key Account Manager leads Joint Business Planning conversations, promotes digital product recommendations, and delivers unit volume against monthly and quarterly quotas. This is a remote role based out of Minnesota, covering Minneapolis and Western Wisconsin.

Requirements

  • 2–4 years of experience in B2B sales, territory management, or account-based selling.
  • Proven success meeting or exceeding sales quotas using a consultative selling approach.
  • Experience with CRM platforms, such as Microsoft Dynamics Sales, to manage pipeline, forecast, and document account interactions.
  • Training in foundational sales methodologies such as Challenger or SPIN, or equivalent internal training.
  • Knowledge of HCP engagement strategies and selling into practitioner-based clinics.
  • Knowledge of Joint Business Planning frameworks and account-planning disciplines.
  • Knowledge of product categories including gut health, immune, pain, and women’s health.
  • Knowledge of digital tools such as patient subscriptions, CRM-based protocols, and treatment-plan automation.
  • Knowledge of sales processes from prospecting to close within regulated or healthcare-related markets.
  • Strong ability to build and grow professional relationships based on trust and shared business outcomes.
  • Strategic thinking, business-planning, and problem-solving skills.
  • Ability to analyze sales reports, identify gaps, and adjust tactics to drive unit volume.
  • Technological aptitude and comfort with CRM, digital communication platforms, and reporting tools.
  • Resilience, self-motivation, goal orientation, and focus on performance and revenue growth.
  • Ability to develop territory and account strategies that deliver sales results and KPIs.
  • Ongoing participation in internal sales training, category education, and digital enablement initiatives.

Nice To Haves

  • Experience in healthcare, wellness, or nutritional supplements.
  • Bachelor’s degree in Business, Sales, Marketing, Health Sciences, or a related field; preferred but not required.

Responsibilities

  • Own a defined portfolio of HCP accounts and meet or exceed monthly, quarterly, and annual sales quotas.
  • Increase unit volume and product penetration by aligning product solutions with patient protocols and clinic objectives.
  • Lead Joint Business Plans to identify growth opportunities, recommend products across priority categories, introduce in-office digital protocols, and set quarterly clinic goals.
  • Execute sell-through tactics, including promotional offers, sampling programs, and category education, to generate incremental patient purchases.
  • Promote digital subscriptions, CRM treatment plans, and auto-refill strategies to drive recurring revenue and patient compliance.
  • Meet or exceed physical and virtual call activity metrics.
  • Use CRM to track practitioner preferences, pipeline opportunities, and performance; forecast results and inform future actions.
  • Collaborate with Marketing, Trade, and Customer Service to optimize account support and clinic success.
  • Monitor local market dynamics and competitor activity to address risks and uncover growth opportunities.
  • Deliver proactive territory and account reviews.

Benefits

  • Medical, dental, and vision coverage.
  • Annual employer HSA funding for eligible employees who elect an HSA medical plan.
  • Short-term disability, long-term disability, and basic life and AD&D coverage.
  • 401(k) with employer matching.
  • Vacation and sick time.
  • Two volunteer days off per year.
  • Emergency evacuation time off.
  • 11 paid company holidays.
  • One floating holiday to celebrate a birthday or an important religious holiday.
  • Quarterly product allowance for Metagenics products.
  • Product discount.
  • Peer-to-peer recognition programs.
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