Key Account Manager

Tenaquip Limitee • Baie-D'Urfé, QC

1d • Onsite

About The Position

The Key Account Manager plays a critical role in strengthening and growing relationships with strategic customers within an assigned territory. This position is responsible for driving business expansion by deepening engagement with existing accounts, securing long-term partnerships, and uncovering opportunities to introduce new products, services, and preferred brands. As a trusted advisor, the Key Account Manager proactively understands customer needs, delivers tailored solutions, and enhances overall satisfaction—contributing directly to increased market presence and revenue growth for the organization. Candidates should ideally reside within 45km of the territory (Brossard, QC), as this position requires regular presence within the assigned territory.

Requirements

• Minimum 3–5 years in industrial sales or account management.
• Excellent relationship building and communication skills.
• Excellent organizational and time management skills.
• Strong business acumen with a focus on opportunity development.
• Professional presentation, negotiation, and customer service skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Bilingual (French and English), spoken and written. This qualification is required as you will be interacting with partners, vendors, internal/external clients and/or staff across Canada on a regular basis.
• Must hold a valid driver’s license and reliable vehicle.

Nice To Haves

• College diploma in Business related field preferred.
• Knowledge of industrial and safety products, an asset.

Responsibilities

• Build, strengthen, and maintain long‑term relationships with strategic key accounts across industrial sectors.
• Identify and drive revenue growth by securing existing business and increasing market share through preferred safety brands, new product categories, and value‑added solutions.
• Conduct regular customer visits to understand needs, present solutions, and provide value‑added support.
• Analyze sales reports and market trends to identify new business opportunities by analyzing customer data, sales reports, usage patterns, and evolving market trends.
• Prepare and maintain accurate and timely documentation of all customer interactions, activities, quotes, proposals, orders, account updates and deliver required reports.
• Collaborate with internal teams and vendor partners as the main link between clients and SCN to ensure clear communication and smooth service delivery.
• Stay current on products, industry trends, and sales best practices.
• Achieve annual sales growth targets.
• As a brand ambassador for SCN, promote the company’s values and customer‑first culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree