Key Account Manager - Reckitt

Reckitt•Nutley, NJ

About The Position

As Key Account Team Lead at Reckitt, your strategic vision will energize our teams and amplify our customers' success. This role goes beyond traditional sales — it's about creating an impactful customer strategy, leading negotiations, and pioneering innovations that drive growth. Here, leadership means more than just managing; it's about inspiring and innovating — taking every opportunity to elevate our work and drive mutual growth with one of our largest national customers.

Requirements

  • Bachelor's Degree required.
  • Minimum 3 years of sales, account management, customer development, or related commercial experience.
  • Demonstrated ability to manage customer relationships and drive business growth.
  • Strong analytical skills with the ability to interpret data and generate actionable insights.
  • Excellent negotiation, communication, presentation, and relationship management skills.
  • Experience developing business plans and managing account performance metrics.
  • Proficiency with Microsoft Office Suite.
  • Ability to travel as required.

Nice To Haves

  • P&L management experience is a plus.
  • Experience with e-commerce or omnichannel customers is a plus.

Responsibilities

  • Develop and strengthen relationships with key customers, ensuring alignment between customer objectives and Reckitt business priorities.
  • Deliver and exceed sales, profitability, and market share objectives through effective account planning and execution.
  • Build trusted relationships with customer stakeholders through consultative selling and a solutions-oriented approach.
  • Lead customer negotiations related to promotional programs, business plans, pricing, and commercial agreements in line with Reckitt strategy.
  • Develop and execute annual joint business plans that support sustainable growth and long-term customer partnerships.
  • Utilize market insights, sales data, and category trends to create and deliver impactful customer presentations and recommendations.
  • Partner closely with cross-functional teams including Marketing, Category Development, Supply Chain, Finance, and Customer Service to deliver business objectives.

Benefits

  • Parental benefits
  • Employee Assistance Program
  • Life insurance
  • Global share plans
  • Short-term incentives
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