Key Account Manager - USA

Ecolab • Austin, TX

1d • $142,000 - $170,500 • Remote

About The Position

CoolIT, an Ecolab Company, is hiring a Key Account Manager to manage named accounts and pursue new acquisitions in the component or data center space. The position focuses on identifying, pursuing, and winning strategic opportunities with new prospects while expanding business with existing customers. It is a remote role with potential travel of up to 35% within the territory and 10% internationally.

The Key Account Manager owns territory and account strategy, leads commercial engagement with target accounts, and develops a qualified sales pipeline through to close. The role works with internal stakeholders, including Operations, to support project execution from initial customer discussions through delivery and implementation. It also provides market and customer insights to inform product development and continuous improvement.

CoolIT Systems designs and manufactures direct liquid cooling solutions for data centers, supercomputers, and desktop computers. The position offers an annual compensation range of $142,000–$170,500. Sponsorship of immigration is not available. Selected candidates must undergo background checks, including criminal record checks and education verification.

Requirements

• At least 7 years of experience in business development, strategic sales, or account management; hunter-oriented experience is strongly preferred.
• At least 3 years of experience in a manufacturing or advanced technology business with data centers as the core customer.
• Proven record of winning complex enterprise sales in a sales-led organization, including originating opportunities, shaping deals, and closing with Fortune 500 clients.
• Demonstrated experience with the largest data center operators in the world.
• Strong commercial instincts, persistence, accountability, and bias for action in pursuing revenue and customer outcomes.
• Experience working in a fast-paced, dynamic environment.

Nice To Haves

• Bachelor’s degree in Business Administration, Engineering, Computer Science, or a related field.
• Strong technical background, with experience in data center infrastructure, cooling systems, or related fields.
• Experience using CRM and ERP systems such as Oracle NetSuite, SAP, Salesforce, or ServiceNow; Oracle NetSuite is preferred.
• Strategic hunter mindset and ability to open doors, build pursuit plans, navigate complex stakeholder environments, and win high-value business.
• Strong organizational and analytical skills, with the ability to work under time constraints and meet critical deadlines.
• Excellent leadership and interpersonal skills, with the ability to inspire and motivate teams across organizational levels.
• Exceptional C-suite communication and executive presence, with a proven ability to influence decisions.
• High customer empathy and ability to achieve strong customer outcomes while balancing operational considerations.

Responsibilities

• Own and execute territory and account strategies to identify, pursue, and win named liquid-cooling acquisition prospects.
• Understand customer needs, competitive positioning, challenges, and goals, and offer tailored cooling solutions to grow sales.
• Serve as the primary commercial lead for named or target accounts, driving outbound engagement, identifying opportunities, qualifying demand, and advancing prospects through the sales cycle to close.
• Build, progress, and close a high-quality pipeline that meets or exceeds program pipeline, bookings, and forecast targets.
• Lead customer contract reviews and negotiations, coordinating stakeholder input to drive contract execution.
• Develop and execute account penetration plans to generate double-digit revenue growth through new program wins, competitive displacement, and expansion into adjacent opportunities.
• Demonstrate expertise in data center cooling solutions.
• Collaborate with Operations to support successful project execution from initial discussions through delivery and implementation.
• Monitor industry trends, competitor activity, whitespace opportunities, and customer buying triggers to inform pursuit strategy.
• Provide market insights and voice-of-customer feedback to guide product development and innovation.
• Monitor performance metrics and quality standards, and drive continuous improvement initiatives as needed.
• Ensure compliance with company policies and procedures.

Benefits

• Medical, dental, and vision coverage, with benefits beginning on the first day of the month following the hire date and premiums shared between employer and employee.
• Employee-paid voluntary Life and Accidental & Dismemberment (AD&D) insurance.
• Employer-paid Short-Term Disability and Long-Term Disability coverage.
• 401(k) retirement plan with a 2% employer-sponsored contribution.
• Three weeks of paid time off, six flex days, and a one-week company-wide holiday shutdown.
• $1,000 annually for professional development and continued learning.
• Remote work flexibility.
• Life insurance, accident insurance, critical illness insurance, hospital indemnity insurance, auto insurance, home insurance, pet insurance, identity theft protection, pension plans, retirement health care benefits, short-term incentives, vacation, holidays, parental leave, employee stock purchase plans for full-time associates, day-care and caregiver service discounts, adoption assistance, group legal services, employee assistance program, employee discount program, and education assistance program.
• On-site childcare and fitness facilities may be available at select Ecolab locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed