Key Account Manager (Logistic Services)

SCHAEFER SYSTEM INTERNATIONAL INC•Charlotte, NC
•Remote

About The Position

SSI SCHAEFER is seeking a driven Key Account Manager to develop and win new business in the logistics and warehouse automation market. The role may be based in or around Charlotte, North Carolina, or remotely in the Eastern Time Zone. The successful candidate will identify customer needs and sell complex automation solutions that help customers transform their operations, taking ownership of the sales process from initial prospecting through contract signature. Sales cycles may last from six months to two years, requiring strategic thinking, technical credibility, relationship-building, persistence, and effective opportunity management. Approximately 50% travel is expected.

Requirements

  • At least 3 years of experience in automation, intralogistics, warehouse automation, or a related technical sales environment.
  • Demonstrated ability to prospect, generate new business, build a pipeline, and close deals.
  • Technical aptitude and ability to communicate complex solutions in terms of customer needs.
  • Strong communication, negotiation, and relationship-building skills, with a trustworthy and professional approach.
  • Self-motivation and persistence.
  • Ability to manage complex sales cycles that may span six months to two years.
  • Willingness to travel approximately 50%.

Responsibilities

  • Identify and pursue new business opportunities in logistics and warehouse automation, building and managing a personal sales pipeline.
  • Manage the full sales cycle, from prospecting and customer discovery through solution development, negotiations, and closing complex deals.
  • Work with internal sales, engineering, and project teams to understand customer needs and develop and present tailored automation solutions.
  • Build trusted, long-term relationships with key decision-makers.
  • Manage extended sales cycles and maintain accurate sales forecasts.
  • Travel approximately 50% of the time to engage customers, develop opportunities, and grow the business.

Benefits

  • 401(k) with matching
  • Paid time off
  • Medical benefits
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