Key Account Manager

Montu

2d•Remote

About The Position

The Key Account Manager (KAM) is responsible for growing, sustaining and nurturing the relationship between Leafio (Montu’s wholesale division) and key pharmacy customers. This hybrid role is responsible for managing, nurturing and growing existing portfolios, as well as acquiring new business. The KAM will provide high-quality end-to-end account management and drive order volume and revenue growth across approximately 55 key accounts in the assigned territory. Additionally, this position involves maintaining relationships with and educating local doctors across Far North Queensland (FNQ) on Leafio products and services.

Requirements

Demonstrated experience (5+ years) in in-person key account management, ideally managing a similar amount of accounts
Experience owning and managing a territory where you visit customers face to face.
Demonstrated ability to drive commercial outcomes and meet sales targets
Strong communication and relationship-building skills.
Proficiency in conducting market analysis and staying abreast of industry trends

Nice To Haves

Experience in industries with short sales cycles is highly desirable

Responsibilities

Develop a complete understanding of pharmacy needs to help growth via ordering consolidation
Increase order volume within the designated territory by establishing strong relationships with existing pharmacy partners and achieving monthly targets.
Acquire referrals from pharmacy partners to prescribing Doctors and clinics.
Prospect and acquire new pharmacy partners to the Leafio platform, converting leads into valuable partnerships through incubating new accounts to maturity.
Cultivate and maintain trusting relationships between Montu and pharmacy partners, acting as their dedicated point of contact.
Address partner issues promptly to maintain positive relationships and ensure resolutions are achieved.
Collaborate with the marketing team to identify and develop new value-added initiatives that enhance the partnership experience.
Collaborate with the Montu product category team to share and develop trends and initiatives from market insight.
Engage in strategic planning to improve pharmacy results and drive mutual success.
Prepare and deliver regular reports on account progress, goals, and initiatives for internal teams, stakeholders, and potential use in case studies or training sessions.