Key Account Manager
Ecolab Inc.•Manchester, London
•Remote
About The Position
Ecolab, Pest Division are looking for a Key Account Manager. The objective of this position is to develop, grow and retain business within our biggest FM partner, where we are Tier 1 supplier. It is also responsible for managing operational challenges, mobilisation plans and help driving the best in class service levels our partner expects. The position is a direct report to the Account Director.
Requirements
- 4 plus years of proven account management, sales or operations experience preferably in B2B and/or the service industry.
- Able to demonstrate success and experience managing major account customers and contracts, particularly achieving high retention metrics.
- Possess the ability to network, build an org chart and grow the partnership
- Must be an excellent face-to-face and telephone communicator
- Must have the ability to present at account through to board level
Nice To Haves
- Previous pest industry experience is desirable
Responsibilities
- To network, migrate and grow the account base to Ecolab
- Manage and grow existing accounts within the partner network
- Develop and maintain strong customer relations where challenges and operational changes are acted upon quickly and efficiently
- Work closely with operations to instil and train best practice for nuances across the account base
Benefits
- Diversity programs
- Employee discount programs
- Professional development
- Learning development program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
