Key Account Manager

Durr Systems, LLC•Southfield, MI

About The Position

The Key Account Manager develops and grows customer relationships with automotive OEMs, identifies opportunities for Dürr’s painting, sealing, and application technology solutions, and guides customer opportunities from initial discussions through proposals and commercial agreements. The role works with purchasing teams, engineering leaders, decision-makers, and line builders to understand requirements and develop competitive solutions. It coordinates with Sales, Applications Engineering, Operations, and leadership on pursuit strategies, technical scope, pricing, and project execution. The position also manages account plans, sales pipelines, and forecasts; monitors customer investment plans, industry developments, and competitor activity; presents to customers; and represents Dürr at industry events. Travel and coordination of pre-sales and after-sales support are required as customer and project needs arise.

Requirements

  • Technical sales or key account management experience serving automotive OEMs.
  • Experience developing customer relationships, identifying business opportunities, and creating proposals that win orders.
  • Ability to understand technical requirements and work with engineering teams to develop customer solutions.
  • Commercial judgment and experience with pricing, negotiations, and contract discussions.
  • Strong communication, presentation, and relationship-building skills.
  • Ability to coordinate cross-functional teams and manage multiple customer opportunities.
  • Strong organizational skills, initiative, and ability to work independently and collaboratively.
  • Proficiency with Microsoft Word, Excel, and PowerPoint.
  • Willingness to travel and flexibility to support customer and project needs.

Nice To Haves

  • Experience in coatings, paint application, sealing, automation, or capital equipment.
  • Bachelor’s degree in a technical discipline.
  • At least two years of experience selling technical solutions to OEM customers.
  • General process engineering knowledge.
  • Experience maintaining sales pipelines and forecasts in a CRM system.
  • German and/or Spanish language skills.

Responsibilities

  • Develop account strategies to grow existing customer relationships and generate new business.
  • Build relationships with OEM purchasing teams, engineering leaders, key decision-makers, and line builders.
  • Understand customer requirements and identify opportunities for Dürr painting, sealing, and application technology solutions.
  • Lead customer proposals, coordinating with Sales, Applications Engineering, and Operations to align technical scope, pricing, and project execution.
  • Partner with leadership to establish pursuit strategies and position Dürr competitively.
  • Negotiate pricing and contract terms within company guidelines.
  • Maintain accurate account plans, opportunity pipelines, and sales forecasts in the CRM system.
  • Monitor customer investment plans, industry developments, and competitor activity to guide business development.
  • Deliver customer presentations and represent Dürr at industry conferences and events.
  • Coordinate pre-sales and after-sales support and travel as needed to support customers.
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