Key Account Manager
About The Position
Pretium Packaging is seeking a remote Key Account Manager (KAM) – Direct Accounts to lead strategic customer relationships, drive account growth, and win new business opportunities. This role is ideal for a commercially driven professional who enjoys balancing relationship management with business development while partnering cross-functionally to deliver exceptional customer outcomes. About Us: Pretium Packaging, founded in 1992, is a leading supplier of injection-blow molded plastic containers, known for delivering superior quality, value, and customer service. With 20 manufacturing locations across North America, we provide innovative, high-performance packaging solutions to a diverse portfolio of brand owners in the U.S. and Canada.
Requirements
- Bachelor’s degree in Business, Marketing, Packaging, Engineering, or related field
- 5+ years of B2B sales and account management experience in packaging (rigid or flexible preferred) selling to customers in large CPGs or Private Label accounts.
- Proven success building and growing customer relationships in major accounts.
- Strong communication, negotiation, and relationship management skills
- Experience with Salesforce and Excel
- Ability to travel as needed (50% estimated)
Nice To Haves
- Ideally located in the Midwest time zone and near a major airport.
Responsibilities
- Manage and grow an assigned portfolio of direct accounts while ensuring customer retention and profitability.
- Expand business through upselling, cross-selling, SKU growth, and share of wallet opportunities.
- Lead contract discussions and negotiations, including renewals and commercial agreements.
- Identify and recover at-risk business opportunities.
- Identify, qualify, and pursue new customer opportunities aligned with company objectives.
- Lead commercial discussions and support onboarding of new business.
- Build strong relationships with key stakeholders across customer organizations.
- Serve as the primary customer contact and lead Quarterly Business Reviews (QBRs).
- Partner with Operations, Engineering, Supply Chain, Pricing, Quality, and Customer Service to deliver on customer expectations.
- Drive alignment and execution across teams to support customer success.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
