Key Account Manager

the LEGO Group • Boston, MA

5d • $120,830 - $181,246 • Hybrid

About The Position

Join our dynamic team as Key Account Manager for US Channels – Department & Specialty Retailers, where you'll play a crucial role in driving our business plan and orchestrating key growth initiatives! In this exciting position, you'll be the main point of contact for our valued customers, driving brand protection efforts and shaping our in-store and digital strategies.

Requirements

• Proven customer-facing key account management experience in consumer-packaged goods.
• Track record of versatility, flexibility, and an ability to bring to bear focused behavior to prioritize in a dynamic environment
• Demonstrated ability to proactively interpret trends and think criticality to challenge the status quo
• High-level of integrity, enthusiasm with a presence that fits a fast-paced, energetic and collaborative organization
• Demonstrated proficiency with Microsoft Excel, Microsoft PowerBI and/or Tableau
• Excellent communication and presentation skills, with high attention to detail
• An innate curiosity with a dedication to continuous improvement

Nice To Haves

• Domestic and global travel required – 5%

Responsibilities

• Develop & Implement Business Strategy: Strategic Orientation: Internalizes The LEGO® Group’s and our customers’ strategy to develop differentiated joint business plans which deliver upon our shared objectives, while capitalizing on the customer’s unique value proposition and shopper base.
• Commercial Integration: Innovates upon our go-to-market principles to deliver a highly integrated and ambitious commercial & promotional plan which encompasses all facets of the business-ranging from retail and storefront execution to platform marketing and eCommerce operations.
• Drive Results: Delivers on key objectives to drive sustainable commercial growth.
• Data-Driven Decision-Making: Drives strong scorecard performance against key traffic, conversion, and retail critical metric targets through an analytical approach and a deep understanding of both the key paid & organic business drivers.
• Planning & Operations: Liaises with partners in Operations to ensure execution of above-mentioned business strategy.
• Relationship Elevation: Delivers on our customer value proposition to improve customer pulse through building a trusted & productive relationship as a key customer call point.
• Effective Negotiation & Selling: Leverages a data-driven approach to negotiate and manage toward mutually valuable trade agreements.
• Drive Shared Innovation Agenda: Applies insights to develop a test & learn agenda for future growth opportunities which deliver on enhancing brand protection efforts while elevating our brand.
• Capitalize on Licensing Partnerships: Work in close-concert with key inbound & outbound licensing partners to increase business opportunities and reach more shoppers.
• The US Channels team manages relationships with strategic national and regional customers, driving recruitment and growth for The LEGO® Group.
• This team focuses on delivering the brand's mission by expanding distribution channels, capturing active share, and aligning product offerings with shopper needs, all while pursuing relevant opportunities in a dynamic market.
• Their efforts are essential for building commercial capabilities and meeting business growth expectations.

Benefits

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed