Key Account Manager

Solenis•United States of America, Illinois (Remote), IL

18d•$80,730 - $118,404•Remote

About The Position

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree. We are currently seeking an experienced, professional Key Account Manager with strong sales experience and a passion for building partnerships with regional and national customers and distribution partners. Our ideal candidate will be an energetic individual who can effectively communicate Diversey’s products and programs with key stakeholders at all levels of the customers organization, from C-Suite to store level personnel. This role requires previous experience in commercial cleaning applications, retail operations, food safety and data analytics. If you are able and ready to promote and expand our reach through sustainable growth and satisfied customers, we are ready to meet you. Ideal candidates will reside in the Chicago area.

Requirements

Bachelor's degree preferred
Minimum of 2-5 years of B2B sales experience
Proven negotiation, relationship management, communication and presentation skills
Strategic thinking, financial acumen, negotiation, conflict resolution and strong analytical skills.
CRM experience (Salesforce preferred), Microsoft Office suite.
Ability to travel, including some overnights - must have a valid driver's license and acceptable Motor Vehicle Record
Ability to lift up to 50lbs.

Nice To Haves

previous experience in commercial cleaning applications
retail operations
food safety
data analytics

Responsibilities

Develop and maintain relationships with existing accounts through personal visits and follow-up on a regular basis, with an eye toward account retention and growth.
Secure account penetration and loyalty, by adding overall value to customer accounts; improving current programs, and introducing new innovations and reporting.
Drive engagement with customers at all levels to ensure needs are met, apprise customers of mutual performance, new products, programs and market trends through periodic and formal Business Reviews.
Develop and qualify leads within respective geography to drive additional sales opportunities through cold-calling, partner-selling, lead-generation campaigns, and social selling techniques.
Present and create multi-product solution opportunities through presentations, training, and demonstrations.
Provide customer training and support as needed across the customer's entire enterprise.
Accurately complete administrative duties; budgeting, forecasting and expenses.
Manages an assigned account, or group of accounts, with the primary responsibility to create value for the assigned customers through the technical service they provide; and identifying new product opportunities and selling to existing customers.
A Sales Service Professional’s sole focus is to maintain revenue, price capture and to improve gross profit.
A Sales Service Professional may work on attaining new business where appropriate, but that is not their primary assignment or job responsibility.