Key Account Manager

Nidec Motor Corporation•Eden Prairie, MN

17d•Remote

About The Position

Nidec is the world’s leading manufacturer of electric motors, drives, and controls, powering nearly everything that spins and moves, from smartphones and household appliances to electric vehicles, factories, data centers, aircraft, and critical infrastructure. This role involves nurturing and building assigned key accounts, establishing high-impact relationships with key stakeholders, and ensuring long-term partnership success. The position requires cross-functional collaboration with sales, marketing, engineering, manufacturing, and fulfillment teams, both internally and externally. The Key Account Manager will be responsible for tracking and reporting on account performance, achieving sales and profitability goals, and maintaining forecasts. Additionally, the role involves monitoring competitive activities and industry trends to maintain a competitive edge. The position requires working with identified key accounts, associated OEMs, Systems Integrators, and the Channel network, communicating via various methods including in-person visits. Travel is required throughout the Americas and regional defined areas, with occasional international travel. This is a Remote (US) role, with preferred locations including Boston, MA, Seattle, WA, and Eden Prairie, MN. The role is classified as Professional – P5, indicating significant organizational impact, expert individual contribution, and the establishment of operational plans with short-to-mid-term impact. The role involves improving existing processes, handling complex and undefined problems, and providing guidance and coaching to other employees. It typically involves managing large, complex project initiatives with cross-functional teams and may include direct reports.

Requirements

Bachelor’s degree in engineering, Business, or Marketing is preferred.
12-15+ years of sales experience in a technical business-to-business environment, with a focus on large/strategic customer accounts, or an outstanding record of achievement in senior account management positions.
Experience in engineering, sales, marketing, or a related field.
Strong communication skills.
Ability to manage complex projects.
Excellent organizational skills.
Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
Proficient in Word, Excel, Outlook, PowerPoint, and video conferencing software.
Ability to adapt presentations and other assets to align with assigned key accounts.
Comfortable using a computer for various tasks.
Languages: English
Requires mastery level knowledge of job area typically obtained through advanced education combined with experience.
Requires a bachelor’s degree or equivalent experience and minimum 10 years of prior relevant experience
Master’s degree or specialized degree may also be required

Nice To Haves

Preferred locations to support collaboration, customer engagement, and business needs include: Boston, MA, Seattle, WA, Eden Prairie, MN.

Responsibilities

Establish and nurture high-impact relationships with key stakeholders across all levels of the organization, ensuring alignment and long-term partnership success.
Involve senior leadership at pivotal moments and drive continuous, productive dialogue between our executive team and strategic account stakeholders.
Work closely with sales, marketing, and engineering in the execution of customer engagement. Provide guidance and support to drive the successful implementation of initiatives.
Ensure proper coordination with manufacturing & fulfillment across Nidec Drives' global locations to ensure project executional success for key accounts.
Proactively lead processes related to assigned key accounts, establishing shared performance objectives, financial targets, and critical milestones across short-, mid-, and long-term horizons—fully aligned and endorsed by both organizations’ leadership teams.
Achieve sales, volume, profitability, and strategic performance goals, including maintaining forecasts for sales and operational planning across the assigned key accounts, and consistently delivering against them.
Monitor and analyze performance metrics, providing regular updates and insights to senior management.
Work with leadership to set sales objectives, identify opportunities, and manage sales forecasting and pipeline through Salesforce.
Monitor competitive activities and industry trends to anticipate market shifts and identify areas for differentiation.
Develop strategies to maintain a competitive edge and capitalize on emerging opportunities within assigned accounts.
Communicate by phone, email, video conferencing, and in person at customer sites with an emphasis on in-person site visits.
Provide guidance, coaching and training to other employees across the organization within area of expertise.
Manage large, complex project initiatives of strategic importance to the organization, involving large cross-functional teams.