Key Account Manager

Kinetico Incorporated

About The Position

The Key Account Manager will develop opportunities to grow our revenue, while managing the day-to-day business to ensure we optimize our current book of business with select strategic accounts. Through industry and operational insight, as well as technical product expertise, this individual will expand our business, optimize our margins, and enable our products and services to be sold more effectively into their accounts. The position develops and maintains key customer relationships and introduces programs that expand our portfolio of products and services while delivering value. Focus is on optimizing current business, while developing programs that enable account expansion.

Requirements

  • Bachelor’s degree
  • 5-7+ years of related work experience.
  • Strong skill set in problem solving
  • Strong need for collaboration, and customer focused approach
  • Ability to handle stressful situations and work in a fast-paced environment
  • Excellent communication skills (verbal and written) with internal and external customers
  • Knowledge of water treatment, with the ability to communicate application knowledge
  • Strong computer skills
  • Knowledge of Salesforce or comparable CRM tool
  • Technical sales experience

Responsibilities

  • Optimizing current book of business to ensure profitability, while delivering expected customer satisfaction scores
  • Develop new revenue expansion opportunities via category/product expansion as well as market share gains with existing accounts
  • Develop and present new programs and services - that enhance our value to the customer base within their respective Accounts.
  • Understand and monitor the USA food service equipment landscape and be able to confidently articulate the value that our products, services, and technologies can bring.
  • Lead, manage, and inspire business development reps, leads, and fulfillment by exhibiting passion for success while encouraging a culture of support and strong moral ethics.
  • Protect and Strengthen the KineticoPro brand, by representing Kinetico in all negotiations and communications in a manner that upholds The Vision and Values of Kinetico.
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