Key Account Manager - Food Processing & Packaging Equipment
About The Position
The Key Account Manager (KAM) will directly sell MULTIVAC products and services to assigned critical key customer accounts and manage the sales process including pre-sales activities and post-sales follow-up. This position will strategically manage the long-term relationship with key accounts to maximize sales opportunities within them. The KAM will partner closely with the MULTIVAC Customer Service team to ensure that key accounts are serviced at a high level of customer satisfaction. This position will travel approximately 3-4 days a week with the remainder of the time being spent in the office to ensure proper preparation and follow-up.
Requirements
- Bachelor's degree in business, marketing, or other related discipline
- Seven years selling custom capital equipment
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Proficient in MS Office, particularly Word, Excel, Power Point, and Outlook.
- Working knowledge of CRM systems required.
- Current valid driver’s license
- Ability to obtain a passport for travel as required by position.
Nice To Haves
- Key account management experience
Responsibilities
- Develop and implement sales strategies to meet customer needs, and drive profitable sales volume and achieve key metrics
- Maintain and expand relationships with key accounts, and cross-collaborate with various departments (e.g. sales administration, customer service) to maintain and further develop relationships with such accounts
- Provide all necessary information and documentation for the completion of sales proposals and orders. Prepare detailed proposals/quotes according to customer requirements. Take responsibility for managing customer expectations as they relate to the order process.
- Leverage resources such as CRM, marketing tools, demonstration facilities, and support staff to further the sales process.
- Participate in strategic account planning process in which financial targets, performance objectives, and account management standards are established
- Maintain updated and thorough CRM data
- Employ analytical skills to monitor and report on key metrics
- Stay abreast of and report on market trends, customer trends, and competitive activity and report
- Participate in trade shows, sales meetings, industry meetings and other activities as directed
- Serve as an active student of the industry and sales profession
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What This Job Offers
Job Type
Full-time
Career Level
Senior
