Key Account Manager (German speaking)

Vivid

3d•Hybrid

About The Position

Vivid Money is redefining how modern SMEs and corporates manage and optimize their capital. As we scale our SME banking in the DACH region, we're looking for a Key Account Manager to own and grow an existing book of business. This role focuses on deepening relationships, driving retention, and unlocking the full value of Vivid for existing clients. The ideal candidate combines commercial drive with an analytical mindset and desires ownership in an AI-first scale-up.

Requirements

A degree in business administration, finance, or a related field (and/or relevant professional experience)
A minimum of 2 years experience in Sales and / or Account Management, ideally in the FinTech or financial services sector
Excellent written and verbal English and German
Analytical mindset
Proficiency in CRM systems (preferably Salesforce and Aircall)
High level of organisation, prioritisation and accountability with willingness to thrive in a fast-paced scale-up environment

Nice To Haves

Other languages are a plus
KYB, AML and risk mitigation knowledge is a plus
Understanding of specifications of your designed market is a plus
Proficiency in AI tools is a plus

Responsibilities

Maintain and grow your SME book of business, focusing on up-sell, cross-sell and renewals
Proactively build and nurture long-term multi-stakeholder relationships
Maximise feature and product alignment to deliver best value to Vivid clients
Monitor, forecast, build and report on your pipeline within company CRM
Present, negotiate and structure complex pricing models to your designated accounts
Follow account management processes, providing relevant feedback to your management
Act as a voice of the customer and collaborate cross-functionally to enhance user experience
Consistently achieve and exceed company targets