Account Management Professional

Sandvik•Elko, NV

1d•Remote

About The Position

Sandvik Rock Processing is seeking a Key Account Manager to support and grow relationships with our most strategic customers across parts of Western USA. This is a high-impact role focused on strengthening key accounts, delivering exceptional service, and identifying new opportunities to expand our business within the mining industry. As a Key Account Manager, you will act as the primary point of contact for major customers, ensuring a seamless and value-driven experience.

Requirements

Proven experience in account management, sales, or customer-facing roles within mining, aggregates, or heavy industrial sectors
Strong understanding of crushing, screening, or mineral processing solutions is an asset
Demonstrated success managing large or strategic customer accounts
Experience negotiating contracts and driving profitable growth
Ability to understand customer operations and translate needs into value-driven solutions
Strong communication and stakeholder management skills
5+ years in mining, aggregates, or heavy equipment sales/account management
Proven experience managing key accounts and delivering against sales targets ($5-20MM range)
Strong relationship management and communication skills
Ability to understand customer operations and identify opportunities

Nice To Haves

Customer-first mindset with a focus on long-term partnerships
Strong commercial acumen and strategic thinking
Highly organized with the ability to manage multiple stakeholders
Proactive and results-oriented approach
Collaborative team player who thrives in cross-functional environments
Experience with crushing, screening, or mineral processing equipment
Background in Western USA mining market
Strong commercial acumen (selling value vs. price)
Ability to develop account strategy and identify growth within existing customers

Responsibilities

Manage and grow a portfolio of high-value accounts across the region
Develop and execute account strategies aligned with overall company sales objectives
Build strong, long-term relationships with key stakeholders and decision-makers
Lead contract negotiations in alignment with Sandvik’s commercial strategy
Identify and pursue new revenue opportunities within existing accounts
Coordinate cross-functional teams (technical, service, product) to deliver a consistent and cohesive customer experience
Monitor customer activity, market trends, and competitive landscape to inform strategy
Provide ongoing support to clients, ensuring high levels of satisfaction and retention
Act as a trusted advisor by understanding customer operations and recommending tailored solutions
Promote new products, services, and technologies that align with customer needs