Key Account Manager
About The Position
The Key Account Manager (KAM) is a field-based role focused on launching and selling CorMedix Therapeutics products in assigned hospital and integrated sites-of-care accounts, including integrated delivery networks (IDNs) and alternate infusion sites. The KAM educates clinicians on product benefits to improve institutional formulary access and appropriate product utilization through protocol adoption, while meeting business and customer objectives. The position is accountable for contract pull-through and for facilitating account and clinician access opportunities. The KAM follows the hospitalized patient journey and may call on long-term acute care hospitals, home infusion companies, infusion centers, and customers who refer patients to those centers. The assigned territory is Pittsburgh, Pennsylvania. CorMedix Therapeutics is a biopharmaceutical company developing and commercializing treatments for life-threatening conditions and diseases in the United States, with field-based medical and commercial infrastructure in hospitals, clinics, and infusion centers. The company describes its culture as patient-centered and focused on urgent unmet medical needs, integrity, open communication, innovation, employee growth, and an inclusive community of purpose. The position is exempt and involves frequent day-to-day travel within the field territory, as well as travel as needed to maintain key relationships and attend conferences and sales meetings. It is eligible for annual performance bonuses and long-term incentives, awarded at the company's discretion.
Requirements
- Proven track record of sales within a hospital environment in the assigned territory or accounts.
- Recent acute-care hospital or integrated-sites-of-care sales experience in the assigned territory or accounts.
- Ability to create alternate sites of care in the assigned territory.
- Understanding of how to sell in a buy-and-bill market.
- Success planning and executing a new product or solution launch in a hospital or account setting.
- Highly motivated, self-starting, and results-driven.
- Ability to work independently and as a team member under pressure, with shifting priorities and a changing landscape.
- Strong project management skills, including meeting timelines, prioritizing, and multitasking.
- Passion for continuous professional development and learning.
- Ability to work in a matrix environment and value teamwork.
- Ability to establish relationships and rapport with a diverse customer base.
- Strong ability to learn and use technical product knowledge.
- Willingness and ability to provide proof of childhood immunizations, a negative TB test, and other documentation required by hospital credentialing protocols.
- Bachelor's degree.
- At least 7 years of related pharmaceutical sales, marketing, and/or training experience.
- At least 3 years in an account-selling role within a hospital or account ecosystem, serving all levels of the account.
- Valid driver's license and clean driving record.
- Ability to travel as needed to sustain key territory relationships and attend conferences and sales meetings.
Nice To Haves
- Buy-and-bill and home infusion experience.
- Hospital experience in acute care, infectious disease, and/or hemodialysis.
Responsibilities
- Increase product access and sales in the territory by navigating institutional formulary approval processes and educating customers on appropriate product use.
- Secure placement of products on appropriate account protocols and ensure products are included in electronic medical record (EMR) systems.
- Develop relationships with local infusion sites, long-term acute care hospitals (LTACHs), and home infusion companies.
- Develop territory- and account-level plans to grow product utilization and formulary access and expand the customer base.
- Understand account interdependencies and customer treatment goals, and align solutions, messaging, and stakeholders to maximize account performance.
- Establish and maintain professional relationships with customer opinion leaders, hospitals, physicians, medical staff, and pharmacies.
- Plan, coordinate, and implement hospital-oriented education forums in accordance with company policies and business plans.
- Partner with hospital treatment committees to include products on appropriate disease-state protocols.
- Facilitate continuity of care for discharging patients through product inclusion on discharge protocols or orders and alignment of approved reimbursement resources.
- Collaborate and communicate with Sales, Medical Affairs, National Accounts, Marketing, and Sales Administration regarding needs, opportunities, key opinion leader touchpoints, formulary changes, and pull-through initiatives.
Benefits
- Annual performance bonuses and long-term incentives, awarded at the company's discretion.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Life insurance.
- Disability insurance.
- Flexible spending account (FSA).
- Employee Assistance Program (EAP).
- Paid time off and holidays.
- 401(k) with company match.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
