Key Account Manager I

INFICON•Houston, TX
•Remote

About The Position

The Key Account Manager sustains sales for existing customers and manages multiple End User and OEM accounts across a multistate region. The role focuses on customer success, strong customer relationships, and identifying sales opportunities that align with INFICON’s business objectives. Using industry expertise, particularly in gas measurement through gas chromatography, the manager positions INFICON as a trusted partner helping oil and gas clients improve operational efficiency and quality. The position is 100% remote in the Houston, Texas area, with travel to customer sites of up to 25% of the time.

Requirements

  • 3–5 years of account management experience selling; energy-sector experience is preferred.
  • Track record of establishing new customer connections.
  • History of cultivating existing relationships to support prospective sales.
  • Ability to convey strategic plans and a deep understanding of key account stakeholders.
  • Strong presentation skills and a solid grasp of products and their potential applications.
  • Proficiency with software tools, including CRM and Microsoft Office applications.
  • Effective negotiation skills.
  • Ability to work independently, travel to customer sites up to 25% of the time, and engage effectively with customers.

Nice To Haves

  • Education in Engineering, Chemistry, or Physics; other relevant backgrounds will be considered.
  • Account management sales experience in the energy sector.

Responsibilities

  • Maintain and manage sales plans to achieve sales goals within assigned accounts.
  • Identify growth opportunities for INFICON’s product portfolio in the energy sector, including Gas Chromatography and other sensing technologies.
  • Build and maintain customer relationships by addressing the needs of midstream oil and gas customers, appliance manufacturers, and other industrial accounts.
  • Provide technical guidance in collaboration with field application teams on applying INFICON products to customer requirements.
  • Manage account activities, including preparing quotes, negotiating sales contracts, submitting forecasts, and creating key account plans and monthly reports.
  • Provide Business Units with feedback regarding product introduction strategies, market trends, competitive analysis, and application requirements.
  • Support pricing adjustments, product recommendations, and updates to sales policies.
  • Collaborate with the Segment Manager and Strategic Account Director to contribute to annual sales goals and refine territory strategic objectives.
  • Identify opportunities to improve sales process efficiency.
  • Contribute to developing and executing territory-specific sales and marketing plans.

Benefits

  • 8% 401(k) match.
  • Potential car and remote allowances.
  • Comprehensive benefits package, including major medical, dental, health, and vision benefits.
  • Vacation and sick time.
  • Tuition reimbursement.
  • Relocation assistance.
  • Discretionary bonus.
  • Flexible work hours.
  • Health and wellness programs.
  • Ongoing green initiatives.
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