Key Account Manager, Oncology

Johnson & Johnson Innovative Medicine • Horsham, PA

6d • Onsite

About The Position

The Key Account Manager is a field-based role available in all cities within Indiana and Kentucky. This role is responsible for gaining a deep understanding of customer objectives, challenges, and market forces, and translating this knowledge into strategic plans to optimize customer engagement and account outcomes. The Key Account Manager will embed the Johnson & Johnson Oncology portfolio and services into the Account Infrastructure, including shaping and preparing markets for launch brands, such as targeted therapies. This role involves developing strong customer relationships and partnering with key customers to implement compliant value solutions to optimize patient care. Customers include key stakeholders, health population decision-makers, IDNs, Academic Health Systems, and Community Oncology. The role also requires integrating and prioritizing account plans with key overlapping J&J partners and activities, analyzing market data to assess business opportunities and priorities, and leading and motivating extended team members to improve performance while fostering a culture of engagement and accountability.

Requirements

• A minimum of a Bachelor’s Degree is required
• A minimum of eight (8) years of relevant work experience, with a minimum of five (5) years of healthcare sales/account management experience
• An in-depth knowledge of the U.S. healthcare industry including an understanding of key stakeholders and delivery of care models is required
• Proven success in delivering sales results is required
• Ability for up to 40% travel including overnights is required
• A valid driver’s license within the 50 United States is required
• Leading collaboration across teams with dynamic strengths and reporting structures
• Demonstrates critical thinking
• Excellent social, communication, facilitation and presentation skills required
• Navigate complex accounts and build valuable relationships with diverse stakeholders
• Impact business and partnerships in highly competitive environment
• Able to tackle complex business and partnership issues
• Ability to analyze highly complex, quantitative and qualitative data
• Ambitious, and possess a high degree of intellectual curiosity
• Ability to prioritize and handle multiple tasks/projects

Nice To Haves

• Minimum of three (3) years of Specialty sales and/or Institutional sales is preferred
• Minimum of two (2) years of large account management experience is preferred
• Live within the geography is preferred
• Experience with Oncology/Hematology large account management and/or sales experience is preferred
• Diverse/cross functional work experience is preferred
• Knowledge of oncology value-based care models and impact on customer business
• Demonstrated commitment to learning emerging technologies, such as AI, through exploration, iteration and applying new tools over time

Responsibilities

• Gaining a deep understanding of customer objectives, challenges and market forces and then translating this knowledge into developing strategic plans to optimization customer engagement and account outcomes.
• Embed Johnson & Johnson Oncology portfolio & services into the Account Infrastructure including shaping and preparing markets for launch brands, including targeted therapies.
• Developing strong customer relationships; and partnering with key customers to implement compliant value solutions to optimize patient care (Customers include, but are not limited to, key stakeholders and health population decision markers, IDNs, Academic Health Systems, Community Oncology)
• Integrating and prioritizing account plans with key overlapping J&J partners, activities, including relevant key objectives to optimize customer engagement and account outcomes
• Analyzing and applying market data to assess business opportunities and priorities, including relevant impact of regional health care quality, delivery and reimbursement trends
• Leading and motivating extended team members to improve performance, while fostering a culture of engagement and accountability

Benefits

• Our Credo
• Inclusive work environment
• Respect for diversity and dignity
• Recognition of merit
• Equal Opportunity Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Senior