Key Account Manager, Global Rare Diseases - Southwest, CardioMetabolic

Chiesi Group

6d•$182,380 - $198,960•Remote

About The Position

Chiesi is an international research-focused biopharmaceutical group with 90 years’ experience, operating in 31 countries and employing over 8,000 people. The company is committed to promoting a healthier world through the research, development, and marketing of innovative drugs. Chiesi emphasizes sustainable innovation, reliability, transparency, and ethical behavior, and is a Benefit Corporation and a certified B Corp. Diversity, inclusion, and equal opportunity are core values. Chiesi Global Rare Diseases is a business unit established in February 2020, focused on the research, development, and commercialization of treatments and patient support services for rare and ultra-rare disorders. This unit is based in Boston, Massachusetts, with synergy with the headquarters in Parma. The rare unit focuses on lysosomal storage diseases, rare hematology, ophthalmology disorders, and rare immunodeficiencies, and partners with global leaders in scientific research, patient advocacy, and care. This role is seeking a Key Account Manager (KAM) who is a competitive, pharmaceutical sales professional with integrity, drive, and passion for performance, capable of thriving in a fast-paced business environment. The KAM must have experience with strategic account management, identifying opportunities through local market intelligence gathering and effective data analysis. The KAM will represent the company to healthcare professionals, including prescribers and their staff, focusing on meeting and exceeding sales goals to ensure appropriate patients are prescribed the company's medication. The KAM will provide product, disease state, and resource education to HCPs and their staff to expand the identification and treatment of appropriate patients. The KAM will report to the Regional Sales Director (RSD) and collaborate with peer salespeople and a cross-functional team to ensure the marketplace understands clinical data, payer access information, and company resources to support prescribing, initiation, and continuity of therapy. This role is critical to Chiesi's goal of becoming a leading global rare disease company and requires excellent customer engagement and communication skills, strategic planning and execution, clinical expertise, collaboration, consistent compliant behaviors, and a commitment to patients and their families. The ideal candidate enjoys working within a high-functioning team focused on collective success for the benefit of patients.

Requirements

Bachelor’s Degree from an accredited four-year institution (education in science or business a plus)
10+ years pharma industry experience in related, diverse function/roles
Clinical experience selling specialty/rare disease products in a large geography consisting of multiple states
Expansive local relationships, access, and market knowledge
Proven track record of delivering top sales performance that meet or exceed targeted objectives
Excellent virtual/remote selling and customer engagement skills along with verbal and written communication skills
Expansive account management skills
Proven effective collaboration skills
Demonstrated highest ethical standards
Rare disease or biologics selling experience
Proven strategic problem-solving ability
Demonstrated competency working across teams and sharing information proactively
Experience with Veeva, SalesForce.com, Microsoft Office (i.e., Outlook, Excel, etc.), Concur, Zoom, TEAMs, WebEx
Thorough knowledge of healthcare regulations, compliance standards, and hospital credentialing processes. This includes obtaining and maintaining the necessary hospital credentials to access and operate within healthcare institutions. Credentialing includes successful completion of a drug test, including testing for marijuana.

Responsibilities

Create awareness around rare disease states based on company marketed product(s) of focus
Business development and prospecting
Strategic account management – ability to translate strategy into action
Target, plan and work consistently through all states and regions of the geography
Manage leads as top priority with timely and consistent follow-up
Meet and/or exceed sales forecast, goals, and objectives
Analyze, develop, and execute territory business plan with ongoing updates based on current insights
Compliantly guide HCPs through prescribing process and support services
Collaborate with and provide insights to marketing, sales leadership, other key internal partner, and sales training on local market needs around disease awareness, diagnosis, treatment education, tools, and product messaging
Execute marketing initiatives to drive success in the local geography including speaker programs
Support HCP conferences with a presence to communicate key messages and share approved resources
Consistently adhere to compliance guidelines
Successfully complete all trainings in a timely manner
Understand, acknowledge, and comply with all Chiesi Standard Operating Procedures (SOPs)
Timely submit call activity information into the CRM (Veeva)
Regularly complete expense reports (Concur)