Key Account Manager, Business Development

PFSbrands•Phoenix, AZ

3d•Hybrid

About The Position

The Key Account Manager will be instrumental in driving the growth and development of our food products sales through all market segments with a strong focus on grocery. This role requires strategic account management, sales of key products and equipment to chains across the nation, and the maintenance of wholesaler partner relationships. A crucial aspect of this role is to identify and secure new chains and key accounts, contributing significantly to the company's expansion and success. This position reports to the Senior Vice President of Business Development and is ideal for a dynamic and results-driven professional with a passion for sales and customer relationship management in the grocery industry. The Key Account Manager will play a pivotal role in driving the company's growth and profitability through strategic account management and effective business development and sales strategies. Candidate must reside in the western states; AZ, OR, ID, CO, NV.

Requirements

5-10 years of experience in key account management, sales, or business development, preferably in the food service or grocery industry.
Proven track record of achieving sales targets and managing large accounts.
Strong understanding of the grocery segment, including key players and market dynamics.
Excellent communication, negotiation, and interpersonal skills.
Strategic thinking capabilities with a strong business and financial acumen.
Proficiency in using sales tools and software for account management and performance tracking.

Nice To Haves

Bachelor’s degree in Business Administration, Marketing, or related field is preferred, but not required.

Responsibilities

Develop and implement strategic plans to manage and grow key accounts within our different market segments.
Sell branded accounts with a focus in c-store, grocery, and stand-alone locations
Maintain and strengthen relationships with existing clients, ensuring their needs are met and identifying opportunities for upselling and cross-selling.
Proactively identify and pursue new business opportunities to expand market share and add new chains and key accounts.
Meet and exceed sales targets through effective planning, presentation, and negotiation.
Utilize various data sources to identify potential clients and prepare compelling sales presentations.
Manage the introduction and sales of new products and equipment, ensuring a broad distribution network.
Participate in food shows and on-site demonstrations including equipment set-up and tear-down and food preparation
Develop detailed knowledge of equipment used in deli environments
Identify store needs to provide them with equipment solutions
Develop and close deal through branded accounts
Develop and maintain relationships with larger chain and engineering departments with wholesale partners
Collaborate with internal teams, including Marketing, Sales Strategy, Supply Chain, and Customer Service, to align efforts and optimize outcomes.
Build and maintain strong relationships with external stakeholders, including brokers, distributors, and group purchasing organizations.
Act as the primary contact for customers, addressing concerns and providing solutions that enhance satisfaction.
Regularly analyze market trends and competitor activities to adapt strategies accordingly.
Provide insights and recommendations to senior management, influencing business decisions and strategic directions.