Key Account Management Expert (Aerospace) - NORTAM

CMA CGM • Houston, TX

46d • $130,000 • Remote

About The Position

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Requirements

• Educational background (bachelor’s degree preferred, master’s degree advantageous)
• Specific logistics and or multi-national focus
• The role requires a skilled relationship management professional with proven track record (10+ years) in International Supply Chain and Logistics
• Experienced in commercial negotiations (5+ years)
• Skilled at leading a virtual team and be able to proactively work commercial issues internally as much as in front of the client.
• Network management experience (5+ years)
• 5+ years minimum experience in key account leader role in international supply chain and logistics
• Compliance understanding
• Advanced supply chain knowledge (or similar flow chain processes)
• Advanced industry and product knowledge in global commerce and logistics
• Strong at building and sustaining relationships at the highest level in both CEVA and in customer organizations.
• Advanced negotiation skills
• Mature judgment and decision-making
• Advanced analytical skills leading to clearly articulated solutions.
• Acute cultural and global awareness
• Emerging market experience
• Superior communication skills, both written and spoken
• Advanced presentation skills (concise & convincing)

Responsibilities

• Serve as commercial point of contact for the assigned customers for all normal and customary business requests.
• Identify local sales and operations contacts in CEVA for supporting the account and work with BD Sector leaders to ensure they are properly trained on the strategy and status of the account.
• Maximize consistency of the CEVA experience throughout all contacts with the specific clients around the World.
• Lead the development and implementation of account plan(s), including relationships building, key people coverage plans, opportunity prioritization, overall account strategy and a budget/target for business growth and development.
• Provide regular reports, briefings and reviews as required within CEVA including to the Management Board.
• Develop plans to ensure the retention of current global business levels with specified customers, preferably to a “no bid” level of confidence.
• Build and strengthen relationships at the “C” level with clients.
• Ensure relationships are developed at all relevant levels and geographies in the client organization by involving the CEVA global team.
• Responsible to fix and/or escalate issues to CEVA top management when appropriate and/or required.
• Own and drive account growth: Make comprehensive development plan(s) for each aspect of the assigned account and update on regular basis.
• Get buy-in and approval for the execution of the account plans by working through and with BD Sector leaders and Executive Sponsors.
• Identify and qualify opportunities for additional business: Develop qualified opportunities from ‘contact to contract,’ together with the relevant Product Leaders (P&L owners).
• Lead complex negotiations with the customer ensuring the involvement and participation of CEVA in compliance to applicable geographical legal procedure.
• Manage the investment proposal, ICAP preparation and ROI considerations for new ventures and then work through Regional MDs or designates to hold all CEVA accountable to approved levels of commitment.
• Demonstrate and provide confidence regarding assigned sector expertise, including input to supply chain, business strategy and impeccable execution.
• Demonstrate a solutions mindset with a consultative approach to customer engagement.

Benefits

• competitive Paid Time Off
• 401(k)
• health insurance
• employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car, and hospitality brands
• pet insurance
• multiple health plans(company contribution to health savings account)
• prescription, dental and vision coverage
• Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
• Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
• 401(k) with company match.
• Flexible Paid Time Off programs including company paid holidays.
• Tuition reimbursement program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior