Key Account Executive (Remote)

ezCater • Boston, MA

1d • Remote

About The Position

ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders. As a Key Account Executive at ezCater, you will be integral to driving our business forward by managing a curated book of highly impactful accounts. Your role will encompass the entire sales lifecycle—from prospecting and discovery to selling ezCater’s full suite of products and solutions. You will build and execute detailed account plans aimed at acquiring new orderers, locations, and product adoption while retaining and maximizing existing spend. Your expertise in B2B and enterprise sales, particularly with complex organizations and senior leadership, will enable you to provide strategic solutions tailored to industry-specific challenges.

Requirements

• 8+ years of B2B and/or Enterprise sales experience selling into complex/networked organizations, particularly to Fortune 1000 senior leadership or other centralized decision makers.
• Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels and personas.
• Demonstrated track record of positioning and selling solutions to new and existing customers and market segments.
• Experience selling to procurement and/or supply chain roles.
• Expert use of G-Suite, CRMs (e.g. Salesforce.com) and other systems.
• Experience owning customer facing communication including leading in-person or virtual customer meetings, product demonstrations, or trainings.
• Demonstrated success identifying, prioritizing, developing, and growing a book of Key customer accounts.
• Have the ability to travel 25% of the year; including Sales Kick Off, Together Weeks, and customer visits when applicable.

Responsibilities

• Prospect, run discovery, and sell ezCater’s full suite of products and solutions.
• Manage a carefully curated book of highly impactful accounts, across acquisition, retention, and development lifecycles, with detailed and actionable account development plans, and ability to execute a successful playbook inside each account.
• Build and execute an Account Plan with the goal of acquiring net new orderers, locations, product adoption, and retention of existing spend, either in new or existing account relationships.
• Own Account relationships from end to end, ultimately driving full adoption and utilization of ezCater solutions, including leveraging product specialists when appropriate.
• Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment and account maintenance.
• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement and general workplace food challenges.
• Drive and accelerate spend adoption by advising customers on best practices for using ezCater solutions.
• Relay market needs and requirements back to internal ezCater teams, including Product, Technical, and Supply teams.
• Represent ezCater at various customer facing events, including but not limited to industry-focused conferences, tradeshows or other general opportunities.
• Other duties and responsibilities as assigned.

Benefits

• Market competitive salary
• stock options
• 12 paid holidays
• flexible PTO
• 401K with ezCater match
• health/dental/FSA
• long-term disability insurance
• mental health and family planning resources
• remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office
• a tremendous amount of responsibility and autonomy
• employee meal program (and many more goodies) when you’re in our office

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed