Key Account (Sales) Executive

Labcorp•Albany, GA

2d•Hybrid

About The Position

Labcorp is seeking a Key Account (Sale) Executive to join our team in Columbus, GA. At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! Join us and discover a path filled with opportunities for growth, continuous learning, professional challenges, and the chance to truly make a difference. Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Requirements

High School Diploma or equivalent
Must reside in Columbus-Macon-Albany, GA area
Territory is Columbus, GA, and surrounding areas.
Superior customer service skills with the ability to build trust-based relationships
Effective communication skills, both written and verbal
Ability to deliver results in a fast-paced, competitive market
Excellent time management and organizational skills
Proficiency in Microsoft Office and Salesforce
Ability to travel overnight as needed
Valid driver’s license and clean driving record

Nice To Haves

Bachelor’s degree
2 years or more of previous outside sales or account management experience
Proven success managing a book of business: demonstrated, measurable track record of retaining, growing, and organizing a portfolio of clients and accounts.
1 year or more experience in the healthcare industry: forging partnerships with healthcare professionals (HCPs) in a competitive, fast-paced territory; Proactively identifying and qualifying new prospects through targeted outreach and cold calling; and Cultivating trust-based relationships with physicians, nurses, and hospital administration

Responsibilities

Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory
Act as a liaison between the client and the Labcorp operations team in relation to client needs
Provide ongoing service and problem resolution to customer base
Ensure customer retention by providing superior customer service
Recommend solutions that are client focused and persuasive
Provide account management for client’s day-to-day operations
Upsell current book of business to increase organic growth
Work closely with senior sales representatives to grow book of business
Continuously provide educational material to the client base
Resolve any customer related issues in a timely manner
Meet, exceed monthly retention, and upsell goals on a regular basis