Key Account Director

Blue Yonder • Washington, DC

20h

About The Position

The Key Account Director at Blue Yonder will be responsible for overseeing the strategic management and growth of key customer accounts. This senior role requires a deep understanding of customer needs, a strategic approach to relationship management, and the ability to drive business growth through tailored solutions. The Key Account Director will serve as a primary contact for key clients, ensuring their satisfaction and long-term success while aligning Blue Yonder’s offerings with their business objectives.

Requirements

• Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
• Minimum of 10 years of experience in key account management or sales, preferably in the technology or supply chain industry.
• Proven track record of managing large, complex accounts and achieving significant sales growth.
• Exceptional communication, negotiation, and relationship-building skills.
• Ability to work collaboratively across multiple departments and teams.
• Strategic thinking with the ability to identify and capitalize on growth opportunities.
• Proficiency with CRM systems to manage client information and sales activities.
• Knowledge of supply chain management software and solutions, including AI and machine learning applications.
• Familiarity with data analysis tools and business intelligence platforms.

Responsibilities

• Develop and maintain strategic relationships with key customer accounts.
• Serve as the primary contact for major clients, addressing their needs and offering solutions that align with Blue Yonder’s product offerings.
• Identify and pursue new business opportunities within key accounts to achieve sales targets and growth objectives.
• Collaborate with internal teams, including product management, customer success, and technical support, to ensure the successful delivery and implementation of solutions.
• Conduct regular account reviews and performance assessments to understand client needs and identify areas for improvement.
• Stay informed about industry trends, market conditions, and competitive landscape to provide relevant insights and recommendations to customers.
• Prepare and deliver high-quality presentations, proposals, and reports to clients and internal stakeholders.

Benefits

• Comprehensive Medical, Dental and Vision
• 401K with Matching
• Flexible Time Off
• Corporate Fitness Program
• A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees