Key Account Director - Puerto Rico

Pfizer•Puerto Rico, TX

2d•$139,100 - $231,900•Onsite

About The Position

The Key Account Director is responsible for Biosimilars – Oncology and I&I sales. This role is a critical component to the growth of the overall business, requiring the individual to effectively work in a dynamic business environment due to increasing consolidation and complexity in how key accounts conduct their business and manage patients. The primary function is to develop, maintain, and grow strategic long-term relationships with Healthcare Professionals (HCPs), Specialty Pharmacy Providers (SPPs), Alternate Site providers, Pharmacy Benefit Managers (PBMs)/Plans, and Key Stakeholders. The role involves developing and executing customer business plans to ultimately maximize sales and margin growth within assigned accounts.

Requirements

BA/BS Degree from an accredited institution.
Minimum of 8 years of successful healthcare sales experience with proven results.
Strong leadership skills.
Demonstrated ability to serve customers’ needs (immediate follow-up, addressing issues promptly).
Demonstrated ability to collaborate with multiple and diverse product lines, customer segments, and levels of internal/external stakeholders.
Strong business management skills.
Excellent understanding of marketing practices.
Ability to develop and execute strategic plans.
Understanding and application of the fundamentals of financial management to perform profit and loss analyses to plan strategies.
Strong analytical and problem-solving skills.
Demonstrated ability to gather, understand, and evaluate information from various sources.
Ability to utilize various analytical tools to gather, understand, and evaluate information (Excel, etc.).
Well-developed project management/organizational skills to manage multiple projects and priorities.
Proactive, results-oriented willingness to drive changes across the organization while working effectively with cross-functional teams in a matrix environment.
High degree of self-direction with the ability to constantly seek innovative ways to perform tasks in an efficient and timely manner.
Fully bilingual (English & Spanish).
Proficient in Microsoft Excel, Word, and PowerPoint.
Demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
Ability to walk all day.
Ability to perform mathematical calculations.
Ability to perform complex data analysis.
Permanent work authorization in the United States.

Nice To Haves

MBA or advanced degree is a plus.
Candidate must reside in San Juan, Puerto Rico preferred – Local Candidates Only.

Responsibilities

Developing, maintaining, and enhancing strategic customer relationships across HCPs, SPPs, and accounts’ organizations, including Pharmacy/Procurement, clinical teams, PBMs/Plans, and other critical stakeholders.
Ensuring HCPs, SPPs, PBMs/Plans, and accounts have a positive experience when dealing with Pfizer.
Effectively navigating complex organizations to grow HCP contacts within the territory, gain influence among key decision-makers, and establish/leverage relationships to expand access to product offerings.
Effectively articulating value proposition statements conveying economic, clinical, and other key differentiators, and quickly assessing the success of messaging, revising strategy & tactics if/when required.
Developing and executing strategies that achieve growth targets aligned with business unit objectives and strategic initiatives.
Understanding assigned HCPs, SPPs, and accounts’ business models to find mutually beneficial economic solutions that increase Pfizer's value proposition.
Developing and adapting focused and customized strategies for each assigned HCPs, SPPs, and customers (and their members for GPOs), ensuring alignment of PBMs/plans with Pfizer business objectives and strategic initiatives, and adapting strategies based on market conditions.
Conducting monthly (or as needed) business reviews with assigned accounts.
Effectively utilizing and deploying resources (people, systems, information, and products) to accomplish sales goals and support key customer objectives and business strategy.
Providing strong leadership to internal stakeholders to foster a collaborative environment for all members within a matrix to effectively serve customers and resolve concerns/issues.
Managing HCPs, SPPs, PBMs, Plans, and customer contracts by liaising with customers and internal contracting teams.
Analyzing current contracts and identifying opportunities to drive contract compliance, product portfolio expansion, and gain support for inclusion of products in the next contracting cycle.
Collaborating closely with BU Lead, Customers facing teams, Contracting, and Trade to develop strategies and value-add programs that help maintain and grow the business as well as improve contract compliance.
Performing special projects and assignments as directed by the Supervisor.