Key Account Director RD - Southwest

Pfizer • USA - AZ - Remote, NV

2d • $176,600 - $294,300

About The Position

The Rare Disease (RD) Key Account Director (KAD) develops market insights and understands the influencers affecting markets, accounts, and customers in RD therapeutic categories. The role manages accounts and builds relationships with C-suite, administrative, and RD therapeutic service-line leaders.

The KAD develops and implements account plans for assigned accounts, identifies and advances potential partnership opportunities between Pfizer and customers, and works with Pfizer stakeholders to develop appropriate opportunities. The role coordinates with state, regional, or district business leaders and cross-functional Pfizer specialists to provide suitable account support. It also segments and prioritizes accounts and identifies key customers. Accounts may include IDNs, IDSs, ACOs, medical groups, IPAs, professional societies, HCP organizations, quality improvement organizations, and IDN specialty pharmacies within the defined distribution network.

The position focuses on customer engagement, account management, and business and people leadership. The KAD manages prioritized accounts to achieve business objectives, develops mutually beneficial customer plans, leads strategic planning and pull-through activities, and coordinates cross-functional teams. The role also shares local and customer insights with regional marketing and strategy teams and contributes to scaling effective practices across the region and nationally.

Requirements

• Management and/or account management experience is strongly recommended.
• Bachelor's degree required.
• Five to ten years of previous pharmaceutical, biotech, or medical marketing/sales experience preferred, including at least three years in a promoted position and/or developmental role with demonstrated leadership across peer and manager groups.
• Candidate is expected to live in the geographic area of the role.
• Must be authorized to work in the United States by any employer and have permanent U.S. work authorization; U.S. work visa sponsorship is unavailable.

Nice To Haves

• MBA or advanced degree in a related field.
• Rare Disease and/or Specialty Cardiovascular experience and expertise.
• Product launch experience.
• Prior team management.

Responsibilities

• Identify key customers, including decision-makers and influencers within or affecting accounts and local health economies.
• Maintain relationships with C-suite, RD therapeutic service-line leaders, administrators, and decision-makers in prioritized accounts.
• Develop relationships with key opinion leaders and stakeholders in local health economies.
• Understand and seek to influence local, regional, and national healthcare issues and best practices aligned with the market and key accounts.
• Manage joint execution of project plans and hold customers and Pfizer accountable for execution.
• Manage prioritized accounts to achieve agreed business objectives.
• Identify opportunities for collaboration that support both Pfizer and customer goals through transparent account planning.
• Analyze local conditions, account business, and Pfizer priorities to create account plans with mutually beneficial opportunities.
• Use RD value propositions to develop business opportunities that lead to action.
• Combine insights from stakeholders into mutually beneficial plans of action.
• Partner with the RD IAT to help colleagues understand local market and customer drivers.
• Partner with cross-functional teams to shape compliant KAD efforts and deliver results locally, regionally, or nationally.
• Share proven practices across the region and nation.
• Lead and support a high-functioning cross-functional account team, including sales, medical, marketing, HIT, and IM KAD colleagues.
• Develop expertise in healthcare reform, the evolving landscape, and the organization of accounts and customers.
• Lead development of RD account and strategic planning priorities.
• Apply Rare Disease therapeutic-category and healthcare-market knowledge to understand and address factors influencing IDN behavior.
• Recognize when and how to involve colleagues from other functional areas to build and execute strategic plans.
• Coordinate appropriate Pfizer colleagues to optimize value for customers and Pfizer.
• Lead pull-through activities in alignment with Pfizer business-leader direction.
• Coordinate effectively with cross-functional teams.
• Communicate short-, mid-, and long-term Pfizer business perspectives to key accounts and develop ongoing RD portfolio opportunities, aligning across Pfizer business units when appropriate.
• Provide regional marketing and strategy teams with local and customer-specific insights for developing market-specific materials.

Benefits

• 401(k) plan with Pfizer matching contributions and an additional Pfizer retirement savings contribution.
• Paid vacation, holiday, and personal days.
• Paid caregiver, parental, and medical leave.
• Medical, prescription drug, dental, and vision coverage.
• Eligibility to participate in Pfizer’s Global Performance Plan, with a 20% target bonus.
• Eligibility to participate in a share-based long-term incentive program.
• Relocation assistance may be available based on business needs and/or eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Director