Key Account Director, West Region - Supply Chain SaaS

RELEX Solutions • Boston, MA

10d • Remote

About The Position

RELEX Solutions is a fast-growing software company dedicated to helping retail, CPG, and manufacturing businesses become more competitive through accurate forecasting and replenishment, profitable use of retail space, impact pricing and promotions and optimized workforce planning. Our SaaS solutions enable unified retail planning across retail’s core processes: supply chain, merchandising, and store operations. Our solutions help retailers plan better, sell more, and waste less — however fast the market changes. Through our retail expertise, innovative technology and agility, we build strong, enduring, award-winning partnerships with our customers. A "Key Account Director" at RELEX is a senior professional sales role responsible for managing and growing relationships with a portfolio of the company's most strategic and high-value clients. This position involves developing and executing account strategies, identifying new opportunities, driving pipeline growth, closing complex deals, and ensuring client delight and satisfaction by linking RELEX's supply chain orchestration software solutions to the clients' operational needs and business goals.

Requirements

• Proven experience in selling strategic, enterprise-level solutions, particularly in areas like supply chain management (SCM), ERP, or business intelligence (BI).
• Demonstrated ability to close new name accounts and manage complex deals involving multiple constituencies.
• Experience with a consultative, value-proposition-driven sales methodology.
• Excellent presentation, communication, and influencing skills to articulate complex solutions and business cases.
• Ability to work independently, with sophistication, and proactively.

Nice To Haves

• Experience selling to grocery, convenience, big box, apparel, or similar retail-oriented industries is preferred.

Responsibilities

• Build and maintain high-level relationships with executive decision-makers within key client organizations.
• Lead efforts to identify opportunities and grow revenue within the assigned account portfolio.
• Develop and execute relevant account strategies to drive pipeline growth and close deals within agreed-upon timelines.
• Understand the client's operations and strategies to articulate how RELEX's solutions can provide high-value propositions beyond just technology.
• Qualify prospects, provide accurate sales forecasts, and report on sales progress.
• Work with senior management, internal teams (like development, marketing, and services), and cross-functional teams to ensure the successful delivery of sales propositions and the achievement of revenue goals.
• Act as the main point of contact for key clients, resolving issues and creating value for the accounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed