KENO WRITERRUNNER

CASINO FANDANGO•Carson City, NV

8d•Onsite

About The Position

As a Keno Runner/Writer, you will be responsible for writing and running keno tickets for customers on the property, paying out jackpots as needed, and providing support to the Keno Department. This role requires accuracy in handling transactions, excellent customer service, and the ability to maintain a professional demeanor in a fast-paced environment.

Requirements

Must be at least 21 years of age.
Must have cash handling experience.
Must have basic math skills and the ability to group numbers.
Ability to maintain composure in a fast-paced, potentially stressful environment.
Excellent customer service and organization skills.
Ability to read, write, speak and understand the English language.
Must present a well-groomed appearance.
Ability to successfully interact with all levels of team members and management.
Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust.

Nice To Haves

High School Diploma and/or GED preferred.
Basic understanding of gaming rules, regulations and how players can cheat.
Some computer knowledge is a plus.
Bi-lingual (English/Spanish) is a plus.

Responsibilities

Operate the Keno booth, collecting Keno tickets and money from customers in exchange for a valid printed Keno ticket accurately and in a timely manner.
Run tickets to designated restaurants within the casino, collecting Keno tickets and returning with valid printed Keno tickets, including proper changes and/or winnings.
Ensure quality customer service is provided to every customer.
Develop long-term relationships with customers.
Create accurate computer-generated Keno tickets.
Maintain a positive and professional demeanor during all interactions with guests, fellow team members, and vendors.
Manage individual employee cash banks.
Perform other duties as assigned.

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