About The Position

Smiths Station Animal Hospital is hiring a full-time Kennel Assistant and Customer Service Representative. This role combines daily patient care and kennel operations with client communication in a veterinary hospital. The position supports the health, comfort, and well-being of patients and helps provide compassionate, excellent service to clients. The hospital describes its culture as collaborative, supportive, and focused on patient care, teamwork, and professional growth. The schedule is a four-day work week with rotating weekends. Salary is negotiable based on experience. The hospital offers mentorship and opportunities to develop veterinary skills. It emphasizes an inclusive and equitable workplace where employees are encouraged to be themselves, feel a sense of belonging, and reach their potential.

Requirements

  • Knowledge of vaccines and preventive care protocols.
  • Strong patient history and recordkeeping skills.
  • Strong communication and teamwork skills.
  • A positive attitude and commitment to exceptional patient care.
  • Ability to stand for extended periods.
  • Ability to lift an unspecified weight with assistance.

Nice To Haves

  • At least two years of veterinary experience is preferred.

Responsibilities

  • Provide daily care for patients, supporting their health, comfort, and well-being.
  • Support kennel operations, including feeding, sanitation, and patient monitoring.
  • Assist veterinarians and veterinary technicians with patient care and treatments.
  • Support preventive care and vaccine protocols.
  • Perform pharmacology calculations as needed.
  • Communicate with clients and deliver compassionate, excellent client service.
  • Keep the hospital clean, safe, and organized.

Benefits

  • Competitive pay, with compensation reflecting skill set and future performance.
  • 401(k) matching and Roth Retirement Savings Plan.
  • Tuition support program.
  • Referral bonus program.
  • Flexible Spending Account for full-time employees.
  • 529 Savings Plan.
  • Medical, dental, and vision insurance for full-time employees.
  • Supplemental insurance options, including accident, critical illness, hospital, short- and long-term disability, legal plan, and life insurance for employees and eligible family members (full-time only).
  • Up to three weeks of full pay for the birth or adoption of a child for eligible full-time employees after one year of service, subject to the stated limitation in states with paid family leave programs.
  • Sick time and paid time off.
  • Free or discounted lab work for employee pets.
  • Pet discounts on services and products.
  • Pet food discount program.
  • Quarterly team rewards bonus program.
  • Professional development opportunities.
  • Continuing education allowance.
  • Uniform allowance.
  • Six paid holidays for full-time employees.
  • Employee Assistance Program.
  • Employee discount program.
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