GR Student Success Hub Desk Assistant (Student Position)

Ferris State University•Grand Rapids, MI

6d•$14 - $14•Onsite

About The Position

This student position at Kendall College of Art and Design (KCAD) involves providing customer service and administrative support to the Student Success Hub. The role requires assisting students, faculty, and staff, managing inquiries, and supporting various office functions and events. The ideal candidate will be self-motivated, professional, and possess strong attention to detail.

Requirements

Schedules must allow for daytime shifts, customized to fit around class schedules.
Must be self-motivated.
Must be professional.
Must have great attention to detail.
Must be able to work with confidential information.

Nice To Haves

Customer service or office experience is a plus.
Attention to detail and ability to self-motivate is key.
Support an environment that is welcoming and inclusive to all.

Responsibilities

Lead tours of KCAD to prospective students and guests, highlighting facilities and programs, and acting as an ambassador for the College.
Provide friendly, supportive customer service to students, faculty, and staff, referring them to appropriate personnel and resources.
Provide administrative/clerical support to Student Success Hub staff (Admissions, Academic Advising, Counseling, Disability Services, Financial Aid, Student Life, Student Records, etc.) by greeting guests and answering phone calls.
Respond to emails.
Stock office supplies and forms.
Assemble Admissions materials.
Issue Wave Card bus passes to students.
Distribute incoming USPS mail to faculty and staff.
Assist in a variety of projects and events, including New Student Orientation, weekly campus tours, and Open House.
Design promotional materials, such as graphic design for event posters.