Kashrus Billing Assistant
About The Position
The Accounting Department of the Orthodox Union (OU) is seeking a detail-oriented and organized Kashrus Billing Assistant to support our billing operations. This role plays a key part in ensuring accurate and timely invoicing for Kashrus services and maintaining strong communication with both internal departments and external customers. It is important that this person can work independently, is detail-oriented, and brings a pleasant, professional demeanor to interactions with colleagues and clients alike. In addition to billing responsibilities, this position will also serve as the backup for processing mashgiach expense reports occasionally. This is a hybrid role with 3 days in-office (Lower Manhattan) and 2 days remote, subject to change based on organizational needs.
Requirements
- 1–2 years of billing, accounting, or administrative experience (nonprofit or service industry experience a plus)
- Proficiency with Microsoft Office applications (Excel, Word, and Outlook); comfortable working with PDFs
- Ability to manage multiple priorities and meet deadlines
- Familiarity with or interest in kashrus and Jewish communal organizations preferred
- Ability to learn and navigate internal Kashrus software
- Strong organizational skills with excellent attention to detail and accuracy
- Excellent verbal and written communication skills
- Analytical and problem-solving skills
- Capable of working independently while maintaining effective communication with the team
- Professional and pleasant demeanor when interacting with internal colleagues and external customers
- Comfortable handling sensitive financial information with discretion and integrity
Nice To Haves
- Associate’s or Bachelor’s degree in Accounting, Finance, Business, or a related field
Responsibilities
- Review billing data for accuracy; investigate and resolve discrepancies promptly
- Serve as the fill-in for the mashgiach expense report processing when regular team members are out
- Process monthly credits of invoices for entry into accounting software
- Create and email monthly statements to customers
- Generate and email weekly, monthly, and special request Kashrus certification fee invoices
- Monitor and respond to incoming emails in the general billing inbox
- Communicate with account managers and customers to resolve billing questions or issues
- Review newly created company records in internal systems to ensure accuracy
- Organize and send monthly billing reports to Rabbinic account managers for approval
- Maintain and update customer and billing information in internal systems
- Perform other duties or ad hoc projects as assigned by management
Benefits
- Health insurance through an Individual Coverage Health Reimbursement Arrangement (ICHRA)
- Annual BeniComp stipend for eligible medical, pharmaceutical, dental, and vision expenses
- Group dental insurance through MetLife
- Group vision insurance through MetLife
- 10 Paid sick days
- 10-15 Paid vacation days
- Paid Jewish and Federal holidays
- Short Fridays to accommodate for Sabbath observance
- Free life insurance
- Free disability insurance
- Discounted continuing education opportunities
- 403(b) retirement plan with a 5% employer match after 3 years (requires a minimum 2% employee contribution)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
