K12 ERP Project Manager - Client Services

Harris Computer

3d • Remote

About The Position

The Project Manager is responsible for managing project scope, functional and technical project resources, and interfacing with multiple departments including Sales, IT, Development, Services, and Support in order to ensure successful and on-time delivery of the defined solution implementation. Additional work activities may include involvement in supporting change management and deployment activities.

Requirements

• Bachelor’s degree in Business or Technology related field from an accredited institution
• Must have 3+ years of experience as a Project Manager in Software Implementations
• Knowledge of project management tools and software packages
• Experience managing the implementation of an ERP solution
• Ability to operate well in fast-paced, collaborative environment
• Operational, technical marketing and management skills
• Must be a good communicator
• Leadership qualities and excellent problem-solving ability
• Government contract and delivery experience preferred
• Up to 60% travel required

Nice To Haves

• MBA or MPM
• 8+ years of experience with School ERP Implementations

Responsibilities

• Oversee the project and manage execution to plan
• Run client kick-off, planning and design meetings
• Participate in regular, internal and external project management meetings
• Handle internal and external project status reporting
• Manage to project scope on time and on budget
• Ensure good cooperation with team members and with other teams
• Post Go Live Project Support for issue resolution
• Being available to travel to customer
• Assist with Pre-Sales workshops and the creation of Statement of Work documents
• Act as the primary client contact representing the company during the Project
• Run customer functionality workshops
• Guide customers in designing the solutions configuration applying best practices and for maximizing business benefits
• Oversee execution of the multiple solution implementation work streams; and at times run parts of the execution
• Document and review functional / technical specifications and gain approval from the customer
• Develop and Maintain Project Plans
• Manage Project Escalations both internally and externally
• Seek additional opportunities and managing Project Change requests to ensure Project Scope is maintained
• Oversee Configuration progress, all Test phases, Deployment, and Post Go-Live support
• Contribute to company objectives by enhancing value brought to customers for service offerings, company expertise and delivery processes
• Develop understanding of software used by assigned projects to communicate effectively with potential clients and current clients in the implementation process.
• Identify opportunities for enhancement and improvement of the implementation processes
• Support global knowledge program and stimulate cross team knowledge sharing
• Manage the required cooperation with other teams: commercial, technical and support teams
• Other duties as assigned by management

Benefits

• Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia.
• Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers.
• We offer a comprehensive benefit package as well as other additional “Perks”!
• We empower our employees to make a difference
• We have an award winning culture
• We offer opportunity to learn
• We are financially strong and we are owned by the largest software company in Canada (CSI)
• We have fun!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level