About The Position

Functions as a shift supervisor in an assigned residential facility, ensures the efficient operation of the facility by assisting in the development and evaluation of all programs and maintains adequate staffing levels in compliance with policies and procedures, federal, state and local regulations and licensing requirements. Supervises generally 21-35 residential officers, part-time workers and volunteers and assumes managerial responsibilities in the absence of the manager.

Requirements

  • Education and experience equivalent to a Bachelor's degree from an accredited college or university in a job related field of study.
  • Two (2) years of work-related experience.
  • Ability to effectively communicate both orally and in writing, and establish and maintain effective working relationships with employees, departments and the general public.
  • Must obtain First Aid/CPR certification within 90 days of hire.
  • Must be certified as required by applicable standards for the facility/department assigned within six months of employment.
  • Must have a valid Texas Drivers License and good driving record.
  • Will be required to provide a copy of 10-year driving history.
  • Must maintain a good driving record and remain in compliance with Article II, Subdivision II of Chapter 90 of the Dallas County Code.
  • Must pass an extensive background investigation.
  • Mandatory drug testing prior to employment and will be subject to random, unannounced drug and/or alcohol testing during employment.
  • Must be at least 21 years of age (for applicable positions)
  • Must pass all portions (physical/written) of the Juvenile Academy to continue employment or all standards related to PREA and Ethics for specific positions.

Responsibilities

  • Trains, motivates, evaluates, and supervises residential staff, interns, volunteers and part-timers; issues staff work assignments; and maintains time and attendance records of staff.
  • Develops, coordinates, and evaluates daily educational, therapeutic and/or recreational program/activities.
  • Functions in a supervisory capacity and assumes management responsibilities in the absence of the manager; operates assigned shifts effectively and efficiently, including maintaining the proper staff to client ratio for coverage according to licensing standards.
  • Conducts inspections, drills, dorm/cell searches and physical searches of youths when contraband is suspected.
  • Prepares and completes reports and other documentation in accordance with applicable standards, policies and procedures.
  • Makes critical and sound decisions during emergencies or potentially dangerous situations; conducts group intervention crisis sessions; and informs supervisor of concerns as warranted.
  • Serves as back-up to staff and assumes all duties as necessary, i.e., administering medications, transporting youths to appointments, processing intake assessments or discharges, and disciplining youths. Must be physically able to perform “handling with care techniques, including takedowns, chasing and restraining youth” as outlined in the Texas Juvenile Justice Department (TJJD) requirement.
  • Performs other duties as assigned.
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