Juvenile Justice Service Coordinator

Human Services Administration Organization•Pittsburgh, PA

1d•$25 - $25•Hybrid

About The Position

Human Services Administration Organization (HSAO) provides comprehensive service coordination for individuals engaged with behavioral health, juvenile justice, and educational systems. The Juvenile Justice Service Coordinator works directly with youth involved in the juvenile justice system, partnering with families, schools, treatment providers, and other community supports to reduce barriers, improve outcomes, and support long-term success. Juvenile Forensic Service Coordinators provide specialized coordination to a caseload of 25–30 youth ages 10–18. The role includes completing assessments, individualized service and crisis plans, treatment referrals, and connections to community resources addressing social determinants of health. Coordinators work closely with the Juvenile Justice System to help clients meet court expectations, maintain timely documentation, meet program utilization standards, coordinate multidisciplinary care, and achieve service plan goals. This is a full-time, 40-hour-per-week, field-based position with a hybrid work model. Administrative tasks may be completed remotely after program standards are consistently met. Occasional evening or weekend hours may be needed to meet client needs. The position involves meeting clients throughout Allegheny County, including in homes, schools, treatment programs, courts, probation placements, detention centers, and the county jail.

Requirements

Bachelor’s degree in Social Work, Psychology, Education, Criminal Justice, Political Science, or a related field.
Two years of experience in a behavioral health, juvenile justice, or human service setting.
Strong organizational skills and the ability to manage multiple priorities and meet deadlines.
Excellent communication and interpersonal skills, with the ability to work independently and as part of a multidisciplinary team.
Demonstrated cultural competence and ability to work with diverse populations.
Valid Pennsylvania driver’s license and access to a reliable vehicle.
Current auto insurance meeting agency requirements.
Act 33, Act 34, FBI, and institutional clearances.
Ability to complete required onboarding training within 30 days of hire.

Nice To Haves

Master’s degree.

Responsibilities

Serve as the Single Point of Accountability and primary contact and advocate for clients and families.
Build and maintain relationships with clients and families through persistent outreach and engagement.
Develop comprehensive, individualized service plans based on clients’ strengths and needs, update them regularly, and present progress to the court.
Support clients during transitions, including returning to the community from treatment programs, detention facilities, or hospitalization.
Coordinate care among behavioral health, juvenile probation, child welfare, drug and alcohol services, schools, and community resources.
Maintain monthly face-to-face contact with clients and meet with them at locations throughout Allegheny County in accordance with program standards.
Collaborate with families, mental health services, probation officers, educational staff, and community providers to address barriers to service plan goals.
Facilitate interdisciplinary team meetings and ensure follow-through on action steps and continuity of care.
Advocate for clients by helping remove systemic barriers, resolve issues, and foster inclusion in their communities.
Attend school-based meetings and provide educational advocacy as needed.
Complete assessments, service plans, and case notes within required timeframes and in compliance with state and agency regulations.
Maintain accurate electronic health records of interactions, family meetings, service linkages, and follow-up activities.
Meet monthly utilization expectations and comply with HIPAA confidentiality policies.
Participate in audits, program evaluations, and ongoing training and development.
Use individual and group supervision to triage clients, monitor trends, and enhance the program.