Juvenile Detention Program Coordinator

Pima County

5d•$59,384 - $65,312•Onsite

About The Position

The Pima County Juvenile Court is seeking a professional to coordinate quality assurance, PREA compliance, and juvenile rights initiatives within Juvenile Detention. The position works with detention leadership, staff, community partners, volunteers, and outside service providers to support safe, effective, and compliant operations and promote the well-being and rights of youth in a secure detention environment. The incumbent develops and implements quality assurance measures for detention programs, improves operational strategies and processes, supports juvenile rights compliance, and assists with investigations and facility inspections. The position serves as the PREA Coordinator for Juvenile Detention, overseeing compliance efforts and developing, implementing, and monitoring policies and procedures to prevent, detect, and respond to sexual abuse and harassment. It also serves as the Juvenile Rights Compliance Officer, overseeing youth-rights procedures and grievances. This classified position reports to the Director of Juvenile Court Services/Designee and works under limited supervision. The incumbent may direct work projects or assignments of detention staff, volunteers, and representatives from contract agencies. The work is on-site in a secure juvenile detention environment, with occasional travel and possible evening, weekend, and on-call hours.

Requirements

Bachelor's degree from an accredited college or university in behavioral or social sciences, criminal justice, social work, psychology, public or business administration, organizational development, or a related field, and 3–5 years of experience in a juvenile justice setting, including compliance audits and evaluation of policies and procedures; or an equivalent combination of experience, training, and education approved by Human Resources.
Must be at least 21 years of age.
Must successfully pass the required post-offer background check and clearances, including fingerprint and criminal history checks, motor vehicle record review, Department of Child Safety Central Registry search, drug screening, psychological examination, physical fitness certification, and tuberculosis screening.
Must have a valid Arizona Driver’s License at time of appointment.
Must meet and maintain all background check and clearance requirements necessary for work in a juvenile facility.
Working knowledge of juvenile court operations, detention and probation programs, and applicable statutes, codes, regulations, guidelines, and standards.
Knowledge of social and rehabilitative case management principles and practices, including counseling, interviewing, and investigation techniques, and of child welfare and juvenile justice systems.
In-depth knowledge of PREA standards, regulations, and best practices for preventing and responding to sexual abuse in juvenile facilities.
Understanding of quality assurance and improvement program design and intent.
Ability to manage performance, projects, and the planning, implementation, and monitoring of programs, procedures, and services.
Strong organizational, time-management, research, problem-solving, and relationship-building skills, including the ability to provide effective presentations and training.
Effective communication with diverse groups, including judges, managers, staff, volunteers, visitors, community agencies, detention staff, youth, and local, state, and national contacts.
Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint, and ability to learn in-house software such as JOLTs AZ, AGAVE, and JusticeTools.
Ability to handle sensitive information with discretion and professionalism and manage multiple tasks in a fast-paced environment.
Ability to perform duties in an office and secure facility environment, including frequent walking, standing for extended periods, navigating stairs, lifting materials or equipment weighing 20 lbs. or less, and occasionally bending, reaching, or kneeling.
Ability to respond quickly to incidents, maintain visual and auditory attention, and remain professional under stress in situations that may involve loud noise, disruptive behavior, or emotionally charged circumstances.
Ability to adhere to strict safety, security, and confidentiality protocols.

Nice To Haves

Master's degree in Criminal Justice, Public Administration, Social Work, Organizational Leadership, or a related field.
Experience coordinating PREA compliance programs and preparing for or participating in PREA audits.
Experience conducting administrative investigations involving staff misconduct, juvenile rights complaints, or detention operations.
Experience developing and implementing quality assurance, performance measurement, and compliance monitoring systems.
Experience creating, implementing, and monitoring policies and procedures.
Experience leading multidisciplinary teams, facilitating organizational change initiatives, or managing complex cross-departmental projects in a juvenile justice or public sector environment.
PREA Auditor certification.

Responsibilities

Conduct quality assurance audits and lead improvement activities for detention programs, operational processes, and juvenile rights compliance.
Create and monitor quality assurance measures related to juvenile disciplinary actions, detainee status assignments, and use-of-force reviews.
Review reports, statutes, regulations, and recommendations to assess their impact on detention operations.
Audit detention files and records for compliance with departmental, state, and applicable standards, and collaborate with detention administration to prepare for operational reviews and external audits.
Coordinate and oversee Juvenile Detention's PREA compliance efforts.
Develop, implement, and review PREA policies and procedures, and prepare reports recommending policy changes that support PREA standards and facility safety.
Design and deliver PREA training for staff and youth on preventing, detecting, and responding to sexual abuse and harassment.
Coordinate responses to allegations of sexual abuse and harassment, ensuring appropriate investigations and corrective actions.
Monitor and evaluate PREA practices, prepare and submit compliance reports and incident documentation, and adjust procedures as necessary.
Provide resources and support to victims of sexual abuse or harassment and ensure transparent communication about PREA-related concerns.
Serve as Juvenile Rights Compliance Officer, support compliance and quality improvement efforts, and ensure youth have meaningful opportunities to exercise their rights.
Oversee the collection, tracking, and processing of youth grievances; identify and resolve rights-related issues and ensure adherence to legal determinations and court decisions.
Investigate alleged staff misconduct, juvenile rights violations, and other matters assigned by the Director of Juvenile Court Services or designee.
Coordinate and schedule detention activities with detention supervisors, volunteers, and external providers.
Work with information technology staff to develop data collection systems for detention activities and performance measurement.
Participate in professional development and detention leadership meetings; maintain records, reports, tracking systems, data, and outcome measures.
Monitor incident reporting for consistent and standardized methods, and foster communication among Detention, other divisions and departments, and external entities.
Perform other duties and special projects as assigned.

Benefits

Retirement plan participation (mandatory for eligible employees).
Vacation, holidays, and sick leave.
100% paid parental leave.
Employer-paid short-term disability.
Tuition reimbursement.
Health and wellness discount program.
Mental and behavioral health benefits.
Paid training with advancement opportunities.
Eligible annual sick time accrual may be rolled over to vacation time upon yearly anniversary, less usage.
Medical, dental, and life insurance.
Flexible spending accounts.
Full-time government employees may be eligible for Public Service Loan Forgiveness.