Juvenile Administrative Aide

Luzerne County•Wilkes-Barre, PA

About The Position

The Administrative Aide in the Juvenile Division is a first level entry position that provides para-professional probation and parole work support. The A.A. has a significant degree of contact with defendants, offenders, and the public. The A.A. may assist professional staff in providing services to offenders. Close supervision is received from a professional or technical supervisor through an evaluation of performance and potential.

Requirements

Interpersonal skills for effective communication with persons at a myriad of educational and socio-economic levels.
Ability to establish and maintain effective working relationships with individuals, other agencies, institutions, and the public.
Ability to express ideas clearly and effectively, orally and in writing.
Effective problem solving abilities.
Ability to work independently with guidance from a superior.
Ability to use a computer and type accurately with knowledge of standard computer office software such as Microsoft Office.
Ability to operate office equipment including, but not limited to, photocopier and scanner.
High School Diploma

Nice To Haves

Knowledge of the Juvenile Justice System and its terminology.

Responsibilities

Participates in basic in-service and on-the-job training programs designed to develop requisite knowledge and skills.
Assists in receiving inquiries and providing information and referral services.
Assists staff by providing information to inquiring persons, offenders, and other agencies.
Compiles information concerning juvenile’s physical condition, social and economic situation, work experience, public assistance, health and social welfare, vocational rehabilitation, and housing.
May open and sort incoming mail for proper distribution.
Tracks data and prepares Statistical Report for the Administrative Office of Pennsylvania courts (AOPC).
Prepares reports from the Juvenile Case Management System. (JCMS)
Responsible for accurate data entry into the approved case management systems including, but not limited to, allegations, petitions, dispositions, referral notations, and case notations.
May interview families for financial information related to the placement of their child.
Verifies and prepares billing for payment.
Performs other duties as directed by management staff.