Jury Administrative Services Manager

Massachusetts Trial Court • Boston, MA

6d • $93,183 - $137,488

About The Position

The Office of the Jury Commissioner (OJC) is dedicated to providing randomly selected pools of eligible jurors, representative of the community, to each jury court in the Commonwealth of Massachusetts. The OJC is committed to educating the public on the importance of jury service and providing professional service to the public and the courts. This position manages the operations of the Jury Operations office, ensuring adequate staffing and timely processing of items. It performs operational, administrative, and fiscal functions for the OJC, manages individualized requests, and oversees personnel, payroll, benefits, procurement, and contracts. Other duties include leave administration, report creation, and data analysis.

Requirements

• Bachelor's Degree from an accredited college or university
• Five (5) years of related work experience
• Demonstrated capacity to supervise staff is required.
• Equivalent combinations of education and experience will be considered for meeting minimum qualifications.
• Knowledge of modern office equipment, including computers and business software.
• Knowledge of Departmental and court policies and procedures.
• Knowledge of Principles and practices of employee supervision.
• Knowledge of Website and email functionality.
• Knowledge of Workflow processing.
• Knowledge of Trial Court employee administrative programs and policies.
• Knowledge of Massachusetts Management Accounting Reporting System.
• Skill in Organization and time management.
• Skill in Leadership.
• Skill in Attention to detail.
• Skill in Public speaking.
• Skill in Analysis.
• Skill in Customer service.
• Ability to Establish effective working relationships with others.
• Ability to Prepare clear and accurate reports.
• Ability to Maintain appropriate records.
• Ability to Maintain confidentiality of information.
• Ability to Communicate effectively, both orally and in writing.
• Ability to Work independently and follow oral and written instructions.
• Ability to Comply with records, contracts, and budget requirements.

Nice To Haves

• Communicates and demonstrates the ethics and values of the Trial Court.
• Employees are fully committed to fulfilling the Trial Court and associated Departmental missions.
• Employees are committed to participating in ongoing Trial Court training and educational offerings to advance their professional development. Managers are equally committed to affording opportunities to those they supervise as scheduling permits.
• Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public.
• Demonstrates management skills and the ability to innovate and drive enhancements and efficiencies in initiatives pertaining to the Jury Operations office.
• Accurately assesses service and programmatic related problems in the Trial Court and recommends and facilitates appropriate solutions.
• Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds.
• Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals.

Responsibilities

• Manages administrative and fiscal functions of Office of Jury Commissioner.
• Supervises the work of assigned personnel, including assigning and reviewing work, providing guidance, and conducting performance evaluations.
• Manages administrative functions of OJC, including personnel, payroll, benefits, procurement, and contracts.
• Manages ADA requests and accommodations for jurors, including Deaf Juror Program in conjunction with Massachusetts Commission for the Deaf and Hard of Hearing.
• Gives aid and support to jury pool officers and court personnel.
• Monitors expenses, contracts, and budget activities in the Office of Jury Commissioner.
• Compiles and provides monthly department reports, fiscal year annual reports, and calendar year annual reports.
• Assists in providing customer support and service to incoming questions or issues from jurors and court personnel.
• Manages leaves and HRCMS changes, including oversight of time and attendance.
• Administers the accounts payable, encumbrances, contracts, and monthly and fiscal annual reports.
• Participates in discussions related to human resources and fiscal matters and operations with OJC senior management and members the Office of Court Management.
• Performs other duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager