Junior Virtual Receptionist

Emergency University•Baltimore, MD

4d•Remote

About The Position

We are seeking a highly motivated and organized individual to join our team as a Junior Virtual Receptionist. This is a full-time, remote position. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to work independently in a fast-paced environment.

Requirements

High school diploma or equivalent
1-2 years of experience in a customer service or administrative role
Excellent verbal and written communication skills
Proficient in Microsoft Office and Google Suite
Ability to multitask and prioritize tasks in a fast-paced environment
Strong attention to detail and organizational skills
Ability to work independently and as part of a team
Reliable internet connection and home office setup
Must be available to work during regular business hours in the Eastern Time Zone

Nice To Haves

If you are a self-starter with a passion for customer service and a desire to make a difference in the industry, we want to hear from you! Apply now to join our dynamic and growing team.

Responsibilities

Answer incoming calls and respond to customer inquiries in a professional and timely manner
Manage and distribute incoming emails and faxes
Schedule appointments and maintain calendars for team members
Assist with data entry and record keeping
Provide administrative support to various departments as needed
Collaborate with team members to ensure efficient and effective communication and workflow
Maintain a positive and helpful attitude while providing exceptional customer service
Other duties as assigned