Junior Trainer

ARRISE

22h

About The Position

We are seeking a dedicated Trainer to join our team. In this role, you will be responsible for training new Game Presenters and Shufflers, creating and optimizing training materials, and developing programs to enhance performance and quality. Your role is crucial in ensuring that staff conduct games confidently and professionally while fostering an environment that promotes growth and excellence.

Requirements

• High School Diploma or higher.
• Proficient in English, excellent written and verbal communication.
• Ability to work effectively within a team and contribute to a collaborative work environment.
• A positive attitude with a strong desire to learn and grow professionally.
• Patience and a passion for coaching, with a commitment to motivating and developing others.

Nice To Haves

• Previous experience in iGaming or traditional casino environments is considered advantageous.
• Experience in designing and delivering training programs specifically for casino dealers or similar roles.
• Professional certifications or training qualifications related to casino operations or instructional design.

Responsibilities

• Create and refine training materials and program structures for Game Presenters and Shufflers, ensuring comprehensive knowledge of games and procedures.
• Develop performance improvement plans and set relevant KPIs to drive quality and effectiveness in training.
• Train staff on specific table game procedures and controls and create an environment that supports high performance and professional development.
• Inspire and encourage trainees, providing constructive feedback to both trainees and Management to support continuous improvement.
• Design and maintain training programs for new hires and current team members, coordinating with Shift Managers to address individual training needs.
• Collaborate with Shift Managers to identify specific training requirements and ensure that training addresses individual and team needs effectively.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED