Junior Technical Product Manager, Valuations

Clear Capital | CubiCasa

7d•$114,000 - $139,000

About The Position

We are seeking a highly organized, detail-oriented, and communicative Junior Technical Product Manager to join our Product team. In this role, you will serve as the critical bridge between our engineering team and our internal stakeholders—specifically Operations, Customer Success, and Sales. This position is laser-focused on internal enablement. You will be responsible for triaging technical requests, managing production support escalations, and translating complex technical concepts into clear, actionable documentation. This is an excellent opportunity for an aspiring product manager to build foundational PM skills while making a positive impact on the daily efficiency of our company.

Requirements

2-4 years of professional experience in a technical support, business analyst, project management, or junior product management role.
A solid understanding of software development lifecycles (Agile/Scrum). You don't need to write code, but you should be comfortable discussing APIs, databases, and system architectures with engineers.
Strong written and verbal communication skills, with a proven ability to translate complex technical concepts into plain English.
A highly analytical mindset with a passion for digging into issues, finding root causes, and developing scalable solutions.
Ability to juggle multiple requests, bugs, and documentation tasks simultaneously without dropping the ball.
A deep appreciation for the challenges faced by customer-facing and operational teams, and a desire to make their jobs easier.

Nice To Haves

Experience with ticketing and product management tools (e.g., Jira, Zendesk, ClickUp) is a plus.
Experience in valuation, mortgage, fintech, or related industries is highly desired.

Responsibilities

Partner closely with Operations, Customer Success, and Sales teams to understand their technical pain points and internal tooling needs.
Translate internal business needs into clear, technical requirements and user stories for the engineering team.
Prioritize and maintain a backlog of internal technical requests, ensuring engineering resources are aligned with the highest-impact internal needs.
Act as the project manager for internal tech deliverables, ensuring smooth rollouts, conducting user acceptance testing (UAT), and communicating updates to stakeholders.
Act as the first point of contact for technical production issues escalated by internal teams.
Perform initial investigations of reported bugs, attempting to replicate issues and gather necessary technical logs or data before passing them to engineering.
Categorize and prioritize bugs based on business impact, severity, and frequency.
Keep internal teams continuously updated on the status of critical bugs, providing expected resolution times and temporary workarounds when applicable.
Develop, organize, and maintain a comprehensive internal technical knowledge base.
Write clear, digestible documentation that explains technical product capabilities, limitations, and workflows to non-technical audiences.
Create step-by-step guides for troubleshooting common customer issues to empower teams to resolve problems without engineering intervention.
Host training sessions for internal teams when major technical updates or new internal tools are released.

Benefits

Company profit-sharing bonus program
Communication stipends
Referral bonuses
Comprehensive medical, dental, and company paid vision insurance
401(k) retirement plan with employer match
Voluntary life and AD&D insurance options
Voluntary supplemental insurances for accident, critical illness, and legal services
Paid time off (PTO) and paid holidays
Employee assistance and wellness programs
Company paid short term disability coverage
Company contributions to health saving funds (with participation in the high deductible health plan)
Company paid access to Galileo for virtual primary care
Company paid access to Rula for virtual mental health resources
Career and skill development resources