Junior Technical Analyst (Mainframe)

Western & Southern Financial Group•Cincinnati, OH

7d•Onsite

About The Position

The Junior Technical Analyst assists with research, analysis, definition, design, testing, checkout, planning, and implementation of systems, technology, and systems improvements. The role monitors changes in the systems development environment—including software products, programming languages, operating systems, hardware availability, and technology trends—and supports the transition to new technologies through research, problem-solving, mentoring, and training. The analyst works with personnel at all levels inside and outside Western & Southern Financial Group, works with minimal supervision, makes decisions within an established range, and escalates issues to the manager when necessary while providing regular updates. The position supports development projects by resolving moderately complex technical problems and helping projects meet aggressive schedules. It contributes to technology research and evaluation, development standards, systems design, feasibility assessments, and coordination between programming and operating departments. Work is performed in an office setting, including extended periods at a desk or in meetings. Extended hours may be required during peak workloads or special projects or events. Travel is not required.

Requirements

Bachelor's degree or commensurate selection-criteria experience.
Demonstrated experience setting and achieving goals, including examples of improving business and technical processes.
Demonstrated experience handling customers effectively and providing excellent service.
Demonstrated experience working effectively on a team, including examples of motivating coworkers in difficult situations.
Ability to function on application and technical projects with little or no supervision.
Adaptability to multiple demands, shifting priorities, ambiguity, and rapid change.
Strong analytical skills, including identifying and quantifying problems, providing effective resolutions, and making sound decisions among alternatives.
Ability to work under multiple deadlines and with minimal supervision, and to organize and complete projects with little or no direction.
Excellent verbal and written communication skills, with the ability to communicate clearly and concisely with internal and external customers.
Working knowledge of word-processing, spreadsheet, and database applications.
Skills working in most aspects of a mainframe, communications, and open systems environment.
Ability to remain stationary for long periods while working at a desk, using a computer or other standard office equipment, or attending meetings.
Ability to communicate verbally and exchange accurate information with customers and associates regularly.
Visual acuity to read and interpret documents and inspect work, including small defects or parts, and to use measurement devices continuously.
Ability to prepare written correspondence, reports, and forms using prescribed formats and appropriate writing conventions.
Ability to apply logical thinking to define problems, collect data, establish facts, and draw valid conclusions.
Ability to perform substantial continuous wrist, hand, and finger movements for computer work.
Availability to work extended hours during peak workloads or special projects or events.

Responsibilities

Monitor developments in the software and hardware marketplace, research products that may benefit W&SFG, and demonstrate their applicability in real-world applications.
Monitor emerging technology trends, investigate their potential use at W&SFG, and recommend adoption of technologies or methodologies when appropriate.
Provide technical support to development projects by resolving moderately complex problems and helping projects stay on schedule.
Assist in developing standards and guidelines for implementing new technologies across W&SFG development staff.
Participate in research, definition, design, development, testing, checkout, and debugging of new systems, technologies, and system improvements; assist with projects from research through implementation.
Assist with design of new systems and modifications, considering time, cost, controls, and flexibility; support hardware-efficient programming, effective use of system tools, walkthroughs, and program inspections.
Coordinate activities within and between programming departments and between operating and programming departments.
Analyze moderately complex technical and application problems.
Assist in evaluating project feasibility and assess new software packages for cost, resource requirements, and systems compatibility; make recommendations.
Perform other duties as assigned and comply with all policies and standards.