Junior Software Engineer - Client Services

Centrl • Mountain View, CA

8d

About The Position

CENTRL is hiring a Junior Software Engineer for its Client Services Technical Solutions team, which supports the company's enterprise B2B SaaS platform. The role is suited to recent computer science graduates seeking practical experience with current software development techniques and experienced software professionals. The engineer will work closely with product development to handle support escalations, troubleshoot client issues, identify solutions on clients’ behalf, and provide fixes as needed. This is a contract position with the potential to convert to a full-time employee role after an initial six-month duration.

CENTRL is a risk and compliance technology company providing AI-powered enterprise solutions for risk, due diligence, cybersecurity, and privacy management to financial institutions worldwide. It is headquartered in Silicon Valley, has regional offices in New York, India, Australia, and the United Kingdom, and was established in 2015. CENTRL describes its culture as collaborative, dynamic, fast-paced, and committed to teamwork, innovation, inclusion, and client service. It is an equal opportunity employer and makes hiring decisions based on qualifications, merit, and business needs.

Requirements

• Bachelor's degree in Computer Science.
• Must have work authorization in the United States.

Nice To Haves

• Software engineering experience from previous internships or work experience.
• Experience coding with Java; front-end experience with Angular.
• Strong technical aptitude and willingness to learn new applications and software tools.
• Experience with SQL queries and front-end web development skills, including HTML and JavaScript.
• Knowledge of RESTful web services and experience with APIs.
• Desire to contribute to major changes and enhancements in collaboration with the engineering team.
• Strong planning, organization, and communication skills.

Responsibilities

• Maintain and support enterprise products and solutions, troubleshoot issues, and provide code fixes for client-reported issues.
• Perform coding and product maintenance, fix issues, and focus on internal tools and development.
• Manage and support client technical integration projects and configuration updates.
• Work cross-functionally with engineering and product teams to resolve product issues and improve product quality.
• Investigate client-reported issues in greater depth when needed, supporting client services and software engineering.
• Provide feedback and analysis to the internal product development team about product enhancements and improvements.
• Document and maintain an internal knowledge base.

What This Job Offers

• Career Level: Entry Level