Junior Software Engineer - Client Services

CENTRL•Mountain View, CA

About The Position

CENTRL is seeking a Junior Software Engineer to join its Client Services Technical Solutions team and support its enterprise B2B SaaS platform. The role is intended for recent computer science graduates seeking practical experience with current software development techniques while working with experienced software professionals. The engineer will collaborate closely with product development to handle support escalations, troubleshoot client issues, identify solutions, and provide code fixes when needed. This is a contract position with the potential to convert to a full-time employee role after the initial six-month duration. CENTRL is a risk and compliance technology company offering AI-powered enterprise solutions for risk, due diligence, cybersecurity, and privacy management. It serves financial institutions worldwide and describes its culture as collaborative, dynamic, fast-paced, and focused on teamwork, innovation, inclusion, and client satisfaction. CENTRL is an equal opportunity employer committed to diversity and inclusion.

Requirements

  • Bachelor's degree in Computer Science.
  • Must have work authorization in the USA.

Nice To Haves

  • Demonstrated software engineering experience from previous internships or work experience.
  • Experience coding with Java; front-end experience with Angular.
  • Strong technical aptitude and willingness to learn new applications and software tools.
  • Experience with SQL queries and front-end web development skills, including HTML and JavaScript.
  • Knowledge of RESTful web services and experience with APIs.
  • Desire to contribute to major changes and enhancements in collaboration with the engineering team.
  • Strong planning, organization, and communication skills.

Responsibilities

  • Maintain and support enterprise products and solutions, troubleshoot issues, and provide code fixes for client-reported issues.
  • Perform coding and product maintenance, fix issues, and focus on internal tools and development.
  • Manage and support client technical integration projects and configuration updates.
  • Work cross-functionally with engineering and product teams to resolve product issues and enhance product quality.
  • Investigate client-reported issues in depth when necessary, supporting client services and software engineering.
  • Provide feedback and analysis to the internal product development team on product enhancements and improvements.
  • Document and maintain an internal knowledge base.
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