Junior SharePoint Administrator

H2 Performance Consulting Corporation•Washington, DC

About The Position

H2 Performance Consulting (H2) is seeking a Junior SharePoint Administrator to support the Sharepoint Online (SPO) team within the AI/Data Analytics & Visualization ART. This role involves supporting the administration, maintenance, and day-to-day operations of the organization’s SharePoint Online environment under the guidance of senior administrators. The position requires assisting with site provisioning, permissions management, troubleshooting, customer support, documentation, and platform maintenance. The administrator will communicate with users of cloud-based and on-prem systems to ensure a productive work experience and support the administration and maintenance of SharePoint Online site collections. Responsibilities extend to configuring, deploying, managing, and supporting SharePoint Online and Power Platform areas within M365, providing configuration recommendations to the government for secure and capable environment setup, and potentially assisting with data migration to SharePoint. The role also includes participating in testing changes, updates, and new functionality, attending customer meetings and training sessions, and adhering to governance, security, records management, and information management requirements within an Agile Navy environment. Extracting metrics and reporting using Power BI, documenting progress, and building executive briefs are also key duties. The administrator must be able to communicate complex information to both technical and business audiences and support/troubleshoot issues within a secure computing environment.

Requirements

Experience building sites and using webparts to create visually appealing pages for user consumption
Excellent written and verbal communication skills.
Basic Knowledge in Controlled Unclassified Information (CUI) and knowledge of configuring SharePoint Online to securely support such content.
Minimum Secret clearance required.

Responsibilities

Supports the administration, maintenance, and day-to-day operation of the organization’s SharePoint Online environment.
Works under the guidance of senior SharePoint administrators and assists with site provisioning, permissions management, troubleshooting, customer support, documentation, and platform maintenance.
Communicate with customers, clients, and users of various cloud-based and on-prem systems to enable a productive work experience.
Support the administration and maintenance of SharePoint Online site collections.
Responsible for work in all aspects of configuring, deployment, management, and support of the SharePoint Online and Power Platform areas of M365.
Provide configuration recommendations to the government for setting up the environment to meet multiple sets of requirements to have the greatest and most secure set of capabilities.
SharePoint Online support may require supporting and assisting with the migration of data to SharePoint.
Participate in testing SharePoint changes, updates, new functionality, and administrative processes before implementation.
Participate in customer meetings, training sessions, and SharePoint support activities.
Follow established governance, security, records management, and information management requirements.
Operate in an Agile environment that changes rapidly to meet the most immediate needs of the Navy.
Extract metrics and reporting through various methods using Power BI to produce executive-level reports on the consumption and usage of services.
Document actions and successes to show constant progress towards meeting goals.
Build executive briefs to rapidly explain technical progress and potential issues to a broad audience with varying levels of technical knowledge.
Coordinate with customer's stakeholders to schedule meetings and appointments with the customer.
Ability to communicate complex business information to technical audiences and complex technical information to business audiences.
Support/troubleshoot issues with SharePoint Online and the Power Platform from on various networks within a secure computing environment with limited tool and capabilities.