Junior Service Advisor

Auto Allies • Orient, OH

3d • Onsite

About The Position

Auto Allies, a family-owned repair shop celebrating 20 years of service, is looking for a friendly, organized, and motivated Junior Service Advisor to join our growing team. This is a flexible, hands-on role perfect for someone who loves helping people, thrives in a fast-paced environment, and wants to grow in the automotive service industry. This job is listed as Part time, but can grow into a full time position. You’ll be the “go-to” support person, floating where needed to keep the front office running smoothly, customers informed, and the team supported.

Requirements

• Strong communication and customer service skills.
• Ability to multi-task, stay organized, and keep calm under pressure.
• Positive attitude and willingness to learn the automotive repair process.
• Dependable, punctual, and supportive team player.
• Computer-savvy (Shop software experience is a plus but not required).
• Valid driver’s license.

Nice To Haves

• Previous customer service or automotive knowledge is helpful—but we will train the right person.

Responsibilities

• Greet customers and provide a friendly, professional experience.
• Answer phones and assist with scheduling appointments.
• Send updates via text, email, or phone.
• Assist with estimates, invoices, and customer communication (with training).
• Help with follow-up calls, and declined service outreach.
• Help with inventory tracking and ordering.
• Assist with loaner vehicle coordination.
• Support marketing efforts and shop organization.
• Jump in wherever needed, this is a true team support role.

Benefits

• Competitive pay based on experience.
• Opportunity for career growth into a full time Service Advisor role.
• Paid time off & holidays.
• IRA match.
• Training in automotive service writing, DVIs, and workflow management.
• Supportive, family-owned environment where your role truly matters.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed