Junior Server Unrestriced (Full-time), Seasonal July to October
About The Position
Recognized as the #1 Best Canadian Hotel in Travel + Leisure's 2024 World's Best Awards, Fairmont Empress is located in Victoria, BC, overlooking the city's sparkling Inner Harbour. A Forbes recommended and MICHELIN key hotel that offers 431 beautifully appointed guest rooms and suites, Fairmont Spa with signature West Coast experiences, and Q at the Empress featuring Pacific Northwest cuisine, an award-winning wine list, and regionally focused cocktail culture. World-famous Tea at the Empress is served in the Lobby Lounge with stunning harbour views. The magnificent property completed a $60+ million restoration in 2017 that celebrated its proud history while moving the hotel into a new era of modern luxury and transforming the iconic property into a must-visit destination. In 2023, the property introduced a revamped Fairmont Gold Experience, including a major renovation to the Fairmont Gold floor. 88 Fairmont Gold rooms and a newly renovated lounge are ready to accommodate guests. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural and expansive beauty. Historic Hotels Worldwide recognizes the property's prestigious grounds as the Top 25 Most Magnificent Gardens in the World. This role is for a Junior Server who will be responsible for consistently offering professional, friendly, and engaging service to guests. The server will assist guests with menu selections, follow outlet policies, and possess full knowledge of beverage lists, promotions, menu items, garnishes, contents, and preparation methods. Adherence to all safety and sanitation policies when handling food and beverages is required. This is a seasonal position from July to October.
Requirements
- A minimum of one (1) year recent experience (in the last five years) in a food and beverage related position in a quality establishment
- Serving It Right and Food Safe certificates
- Excellent organizational skills and ability to thrive in a busy environment
- A team player with proven success in relationship building
- A commitment to provide excellent service and exceeding expectations
- Completely fluent English language skills, both written and verbal
- Strong interpersonal skills and positive attitude
- Professional and impeccable grooming and presentation
- Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Nice To Haves
- Barista knowledge would be an asset
- For internal candidates: 1 year experience as Banquet Porter (within the last 5 years) at the Empress as outlined in F&B progression plan.
Responsibilities
- Consistently offer professional, friendly and engaging service
- Assist guests regarding menu items in an informative and helpful way
- Follow outlet policies, procedures and service standards
- Have full knowledge of beverage lists and promotions
- Have full knowledge of all menu items, garnishes, contents and preparation methods
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned
Benefits
- Hourly rate of $21.02 to 24.02
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
