Junior Sales Engineer

InterChange Group•Harrisonburg, VA
•Onsite

About The Position

The Junior Sales Engineer supports the Senior Sales Engineer with technical estimating, proposal development, customer requirement documentation, CRM and project tracking, new account implementation support, and Blue Yonder WMS review and configuration. As a Junior Sales Engineer, you will offer support to the entire Sales team to help seamlessly transition customer-facing sales initiatives into operational realities. This position is designed as an entry-level development role that will provide immediate support to the Sales team, while building future capability in sales engineering, systems implementation, and solution design.

Requirements

  • Bachelor’s degree in Data Analytics, Data Engineering, Logistics, Supply Chain Management, Business Management, or a related field.
  • Receptive of additional training and professional development opportunities and open to coaching.
  • High proficiency in Microsoft Office (Outlook, Excel, Word, SharePoint) and willingness to learn Salesforce.
  • Strong mathematical and problem-solving skills to assist with technical calculations and space layouts.
  • Ability to use data and observation to analyze, evaluate and solve problems.
  • Implement, follow and challenge existing structured processes that aid in seamless completion and execution of routine tasks.
  • Thrive in detail management and drive for structured organization.
  • Excellent verbal and written communication skills to translate technical customer data to practical language for Operations, Customer Experience, and IT teams.
  • Ability to thrive in a fast-paced logistics environment and manage shifting daily priorities.
  • Ability to manage multiple projects simultaneously.
  • Pre-employment background check, drug screening, and physical are required.

Nice To Haves

  • Experience with Warehouse Management Systems (WMS) is preferred.

Responsibilities

  • Work closely with the Senior Sales Engineer to manage daily workflows, customer inquiries, and critical project deadlines.
  • Help calculate project costs, warehouse space optimization, and labor requirements for logistics proposals.
  • Draft accurate, professional quotes and Request for Proposal (RFP) responses for prospective customers.
  • Maintain up-to-date customer records, technical specifications, and project tracking records in the CRM.
  • Analyze and organize data to build effective and accurate scope of work documentation for Operations and IT teams.
  • Execute tasks to onboard new customers and add additional services to existing customer accounts.
  • Coordinate with Warehouse Operations, Customer Experience, Transportation, and IT teams to align technical constraints, implementation requirements, customer onboarding needs and billing rates.
  • Become proficient with integration (EDI, API, etc.) mapping concepts and assist with developing technical scope of work and customer build documentation.
  • Assist with Blue Yonder WMS process design and development, new account implementation, system configuration support and issue escalation.
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