Junior Sales Advisor - Laval

VinFast Recruitment•Laval, QC

1d•Onsite

About The Position

The role of the Junior Sales Advisor is to ensure that every visitor to our showrooms has an outstanding experience consistent with the VinFast brand and vision. Our Junior Sales Advisors engage with all guests, sharing their knowledge and providing demonstrations to generate brand and product excitement. Working in close collaboration with their assigned Senior Sales Advisor and fellow team members the Junior Sales Advisor is responsible for the sale of VinFast Canada electric vehicles guiding clients through all stages of becoming VinFast vehicle owners. This role will support the sales cycle from prospect to purchase and requires tracking all client and sales activities.

Requirements

1 year store level experience in customer service, scheduling, or sales
Excellent oral and written communication skills
High level of attention to detail and organization
Holds or can obtain and maintain a Vehicle Salesperson License as required by the provincial guidelines
Valid driver’s license, with 2 years of current driving experience and clean driving record
Innate curiosity and willingness for continuous learning, flexible to changing priorities and desire to create memorable experiences for our potential as well as existing customers
Proficiency in business productivity tools and software (MS office suite, CRM applications)

Nice To Haves

Bachelor’s degree or similar professional experience preferred
Experience working with a sales pipeline in various CRM applications and lead management software (preferred)
Automotive experience a plus but not essential

Responsibilities

Represent the values of VinFast with every client interaction by displaying deep passion and generating excitement with clients who are joining the VinFast Family
Engage with clients and fellow team members in a multi-level, matrixed, client-centric environment
Continually demonstrate excellence in all work activities
Greet clients promptly and professionally, while executing established lead capture processes
Support a positive client Test Drive experience
Master and maintain familiarity with all VinFast product features and functionality
Work toward becoming a subject matter expert in all areas related to Electric Vehicles (EVs) and the competitive landscape
Responsible for meeting and exceeding KPI’s as outlined by Showroom Sales Manager and Senior Sales Advisor for Pre-Delivery and Post-Delivery of Vehicles.
Educate clients regarding the entire VinFast delivery process
Collaborate with other functional areas of the business and external partners to ensure a seamless client delivery experience
Contribute to a positive and inclusive culture focused on hard work, innovative thinking and having fun
Adhere to all VinFast brand standards including store cleanliness and appearance, merchandising, dress code, etc.
Perform ad-hoc duties as and when required.