KWLOT Junior Repair Technician

Extend-A-Family Waterloo Region•Kitchener, ON

2d•CA$22 - CA$23•Onsite

About The Position

The Kitchener-Waterloo Library of Things (KWLOT) is a project created through Extend-A-Family Waterloo Region (EAFWR). KWLOT provides a space for sharing items ranging from tools to camping and kitchen equipment. By sharing items, Library members save money, reduce waste, discover a strong community, and provide inclusive and supported employment opportunities. This role is responsible for helping community and KWLOT members repair their broken household items with confidence and kindness. The successful candidate will also help teach others how to repair items through workshops and events. This role will expand KWLOT’s services to include repairing common household items through workshops, such as Repair Cafés, Member Fix-it-Days, and Drop-off-repair services for the community. This role will work closely with the Senior Repair Technician, as well as the Impact & Growth Coordinator in the team effort to expand into the new repair service offering. This role is made possible by the support of Ontario Trillium Foundation’s Grow Grant.

Requirements

Lived experience of disability
Professional experience in repairing common household items
A love of learning new skills
Ability to repair items while teaching/instructing others
Ability to diagnose technical issues and provide solutions
Strong problem-solving skills and attention to detail
Great oral communication skills
Ability to work independently
Advanced comfortability with repair tools
Comfortability in lifting 40lb items onto/off tables
Strong work ethic
Ability to work well in a team
High school diploma or equivalent

Responsibilities

Repair small electrical appliances, such as lawn and garden equipment and power tools
Consult customer or refer to work order to establish nature of the appliance malfunction
Refer to schematic drawings or product manuals and replace or repair parts or components using hand tools and soldering equipment
Diagnose technical issues, repair malfunctions, and replace parts as needed
Observe operation of appliance and conduct voltage, resistance and other tests using electrical test equipment
Provide customer service and advise customers on maintenance and equipment use
Keep records of repairs and maintenance for all equipment
Inspect devices or equipment for faults and damages
Test repaired equipment for proper functioning and ensure the job meets safety regulations
Maintain an organized and neat work environment
Stay up-to-date with industry standards and new technologies
Clean and de-grease tools and parts as required
Support logistics of repair events
Maintain awareness of and adherence to relevant guidelines, policies and procedures
Participate in training and staff development as requested/required
Provide documents relevant to the position as requested by EAFWR
Completing other duties as required